Aux Codes 1
You just got off the phone with a member and you are completing your note and assessments. What is the aux code to use?
Aux 40:Post call documentation on a case, Completing templates post call (DGAs, Referrals, Collaborations, MD Consults, High-Cost Claimant Reviews)
You just received your new cases for the day. You are going to utilize CEC, ATV, MC to set up your case. What aux code should you be in?
Aux 41: Use this Clinical Activity whenever you are performing research regarding a member for any reason (examples: researching a case or other details in support of a member, preparation to complete a member outreach)
You are working on renewing your state nursing licenses and completing CEUs. What aux code should you be in?
Aux 47: Licensor applications or renewals. *If leaving office during work hours, select this code before leaving if out of office activities are directly related to licensor work.
You are in a team meeting. What is the correct aux code?
Aux 4:
Internal meetings, External meetings *Other than a Clinical Audit
Includes MD open office hours and case rounds
You are working on your MD consults and HCC Reviews. What Aux code should you be in?
Aux 40: Post call documentation on a case, Completing templates post call (DGAs, Referrals, Collaborations, MD Consults, High-Cost Claimant Reviews)
Your supervisor has asked you to help with putting cases in default that were from another CM that has recently left the company. What code would you work in?
Aux 48: Select when not on a call or an inbound phone que and working an activity not covered by the activity codes above (example: helping Supervisor with case distribution)
Multiple systems are down and you are unable to access information that is needed to work. What aux code would you use?
Aux 42: System is unavailable and there is not a workaround to continue
You just got off the phone with a member. They need a list of INN providers and you are going to research to gather list to send. What aux code should you be in?
Aux 41: Use this Clinical Activity whenever you are performing research regarding a member for any reason (examples: researching a case or other details in support of a member, preparation to complete a member outreach)
Your member has multiple referrals and collaborations that are needed after you speak to them. What aux code should you be in when working on these?
Aux 40: Post call documentation on a case, Completing templates post call (DGAs, Referrals, Collaborations, MD Consults, High-Cost Claimant Reviews)
A new WBT has been assigned that needs completed. You are going to work on it. What code do you need to be in?
Aux 06: Classroom training, Self-paced training (WBTs, Weekly Updates, Compliance, Plan sponsor specific training, Working with a preceptor
You are sharing a screen with your preceptee and teaching them how to do a MD consult. What aux should you be in?
Aux 44. Precepting one or more new Care Manager’s activities
*Use this code regardless of the activity you performing while precepting.
You are in a care conference for an escalated member. What aux code should you be in?
Aux 09:
Internal meetings, External meetings *Other than a Clinical Audit
Includes MD open office hours and case rounds
You are in MD Open Office Hours. What Aux should you use?
Aux 09.
Internal meetings, External meetings *Other than a Clinical Audit
Includes MD open office hours and case rounds
The skies opened up and the heavens rang out.....you received no new cases today due to lack of cases being available. What aux do you use?
Aux 43: Workday is impacted due to new cases not being assigned.
You are attending skills day. What aux code should you be in?
Aux 06: Classroom training, Self-paced training (WBTs, Weekly Updates, Compliance, Plan sponsor specific training, Working with a preceptor