Collective Agreement
What is the CA?
a legally binding written contract between an employer and a union, outlining terms and conditions of employment for a specific group of workers (bargaining unit). Negotiated through collective bargaining, it covers wages, benefits, hours, and working conditions for a set period.
What policy discusses shift call-offs and shift call-outs
A) WhistleBlower
B) Staff code of conduct
C) Shift coverage procedure
True of False?
Can a client be intaked into the respite without doing heat-treatment, laundry and/or showering.
False
True or False?
Is it allowed to put client's full names on shift communications.
False
How long is a CA?
A) Indefinitely
B) 10 Years
C) 6 Years
D) 3 Years
How many days is it required before any employer should ask an employee for a doctor's note, after a sick leave?
A) 3 days
B) 4 days
c) 5 days
True or False
If a staff member is feeling unwell, can they leave the site prematurely without notifying their manager?False
How many types of Service Restrictions are there, and what are they?
2
Agency Wide Restriction & Program Wide Restriction
What is Article 1 of the Collective Agreement?
A) Definition
B) Management Rights
C)Purpose
D)Union Representation
How soon must you notify your manager, if you're unable to attend shift?
Employee who is no longer able to work a shift that they have been scheduled to work must provide 24 hours advance notice in writing to their manager before the commencement of the shift. If prior advance written notice is not possible because of the urgency of the situation that is preventing the Employee from working the shift (e.g. a medical emergency), the Employee should inform their manager at least 4 hours before commencement of shift and as well call the program to relate same notice as soon as possible
When a client is unconscious due to a suspected overdose, what code word is used to notify staff members as well as minimize alerting clients?
A) Sleepy
B) Houston We Have A Problem!
C) Blue
D) Help
What is the standard format for disclosing client names via report writing and communications.
A) Full First & Last Name + SMIS Number
B) initials of First & Last Name
C) initials of First & Last Name + SMIS Number
D) SMIS Number only
A) 10
B) 12
C) 13
D) 15
How many additional shifts can a full-time employee pick up during a pay period?
B) 1
C) 3
How soon must an incident report be completed AFTER an incident occurs?
A) 8-16 Hours
B) 12-24 Hours
c) 36-72 Hours
Are acronymns allowed on SMIS?
Yes but the staff members must write out the full word, followed by the acronym.
(Example: As per Toronto Shelter Standards (TSS), clients cannot have more than 2 bags upon intake)
A) Article 24 - 28
B) Article 25 - 29
C) Article 26 - 30
In which order should a vacant shift be fulfilled?
B) Agency, FT, Relief Worker & Reduce-Full Time
C) Relief Worker, Reduce Full-Time, FT & Agency
D) Agency, Relief worker, Reduce Full-Time & FT
What is the process of conducting an involuntary discharge?
Notify the client that they will be discharged from the program. Depending on the severity of the incident, a Service Restriction form must be completed. Complete a case note outlining the events of the discharge, complete the discharge disposition repot on SMIS. Provide the client with a presto token and/or taxi chit. Relay this information to your shift partners via shift change and document on the shift log.
When completing an incident report, what information must staff members collect from Emergency personnel.
Staff members must collect the vehicle number, the badge number, and name of the emergency personnel representative.