Information
The transfer of information can occur in a variety of ways, through the spoken or written word, or nonverbally through
Body language
Gestures
and_______
Facial expressions
A disturbing factor in the environment that disrupts communication, such as room temperature, noise, or distracting activities, is called a
physical barrier
Encourage Interaction
A person who is accepting the messages being sent with arms open and legs uncrossed is exhibiting an Open/_______ posture.
Closed
These postures reveal interest level and emotional engagement. _______/______ postures.
Forward / Back Postures
Information that we send without the use of words is referred to as __________.
body language
Traditions, manners, and habits may create distance in a _______ _________ ______, which is a cultural barrier.
speaker-listener relationship
Master Educators KNOW THAT the clarity of SPEECH will greatly influence the effectiveness of our communication; thus, we must make every effort to
articulate.
We enter the intimate zone when we touch another person; this area extends ___ to __ inches.
10-14
The body is tightened, shielded, or blocked.
Indicates nervousness, resistance, insecurity, or withdrawal.
Students may be overwhelmed, confused, or not ready to engage.
Closed Posture
When nonverbal communication is added to spoken or verbal communication, the meaning is
enhanced or changed.
Stress, worry, fear, anger, and prejudice can restrict effective communication; that is called an
emotional barrier.
We must pronounce our words correctly. This is
enunciation.
When someone stands too close, we feel uncomfortable. The correct comfort zone for social distancing is __ to __ inches.
24-39
People in the _______/__________ mode are interested but not actively accepting the information. They are feeling reflective.
Open/and receptive
To complete the communication process, the receiver of the sender's information must be able to
decode it.
Research shows that only____ percent of the message we want to communicate is accomplished through the words we speak.
7
We can determine people’s state of mind from their
facial expressions.
Master educators can use gestures in the classroom for clarity, size, ____ _______.
shape, and location.
Closed/Back mode suggests that the listener is trying to ________.
escape
Speaking does not necessarily mean we can communicate; master educators will find communication barriers that can be classified as
It is our appearance and posture, our facial expressions, our gestures, and our eye contact that comprise the remaining ____% of our communication tools.
55%
When you see learners _______________, they don't want to be called on.
avoiding eye contact
The 2 groups of body language postures are known as ___________ and _________.
Forward/Back and Open/Closed
If the learner is likely to present active resistance and is Closed/Forward, you will need to defuse the anger and make every attempt to avoid a confrontation. This is the ________________.
Combative mode