Life Skills
This establishes the purpose
and values of a business.
What is a mission statement?
Within 7 seconds, someone
will establish 11 of these
about you.
What are impressions?
The discussion with the client
that determines the client’s
needs & how to achieve
the desired results.
What is a client consultation?
This makes up 50-70% of the
body’s weight.
What is water?
Long-term and short-term
are examples of this.
What is goal setting?
How a person takes care of
their hair, skin & nails &
how they dress.
What is personal grooming?
It should be clean &
uncluttered.
How should you keep your workspace?
This is the #1 cause of
daytime fatigue.
What is lack of water?
Ordering tasks on your to-do
list from most important to
least important is a form of this.
What is prioritizing?
Taking a daily shower/bath,
wearing deodorant and
brushing your teeth are
examples of this.
What is personal hygiene?
Listening to your client & then
repeating (in your own words)
what you think the client is
telling you.
What is reflective listening?
This allows the human body
to resist & destroy pathogens
and respond to infection.
What is immunity?
Within 7 seconds, someone
will establish 11 of these
about you.
What are impressions?
This is the technical term for
showing up to work on time.
What is punctuality?
In the salon, this is the
ultimate goal for your client.
What is to make the client happy?
These are the 2 types of immunity.
What is natural & acquired?
The moral principles by
which we live & work.
What are ethics?
This should be project
professionalism,
and include pictures of your
best work - it should help
you get a job!
What is a portfolio?
This should be part of
every single service with your
client, before beginning
the service.
What is a consultation?
The science of designing the
workplace, tools and equipment
to make body movements
more comfortable, safe &
efficient.
What is ergonomics?