The Hive
Internal/External
CSRC
Team Players
How To...
100
All feature content is stored here.
What is the Knowledge Base?
100
The format for one of these is KB Hive pages. The format for the other is a PDF document.
What are the Internal and External Release Notes?
100
This section includes information about the Release Notes.
What is the Iterations and Feature Releases section?
100
My team is responsible for sending the internal and external release notes email notifications.
What is Product Management?
100
I can always use this hot-key to highlight the tiny link for any Hive page.
What is the 'k-shortcut' on the keyboard?
200
Feature screenshots and content that can be provided to the client can be found on these pages.
What is the Knowledge Base (KB) Feature Pages?
200
Items that are not be communicated to the client are labeled __________.
What is Internal?
200
Since we've restructured the CSRC, Ctrl+F will only search the content on the parent page. To search the content on the parent and child (all related) pages, you need to use the _____ ____ displayed on the page.
What is the Search Box?
200
I build the feature pages. I work closely with the ScrumMaster on the development side. I decide which features are to be included in the release notes.
Who is the Product Owner?
200
This is the shortcut key to see a list of attachments to a Hive page.
What is the 'a-shortcut' on the keyboard?
300
Internal information describing features including configuration details are located here.
What are Feature Pages?
300
These screenshots may include client names, client-specific information, and Beeline user names. They are meant for internal use and can be found here.
What are Feature Pages?
300
These training sessions provide detailed information about specific features and are presented by a CSA to Client Services.
What are Be Informed?
300
I am responsible for providing the release notes to the client.
Who is the Client Solution Analyst (CSA)?
300
This index let's me sort on just key factors related to feature pages.
What is Browse by Label?
400
I need a copy of the External Release Notes. I can find the links here.
What is Browse by Release?
400
1. Suppress Section Headers but Show Section 2. Taxes on Expenses
What are the Internal Features for 2014 Summer Release?
400
This excel spreadsheet can be used to filter features by iteration, internal/external release notes, and helpful links to Knowledge Base and Feature Pages. This spreadsheet can be found on under the Iterations and Feature Releases section on the CSRC.
What is the Seasonal Release Notes Tracker?
400
I manage the iteration reviews for all content that is included in the release notes.
Who is the Product Manager?
400
I'm looking for a feature but I don't know what it's called. I can go here to scroll through a list of features with a summary for each item.
What is the Browse by Feature/Enhancement?
500
1. Feature / Enhancement 2. Release (including Release Notes documents) 3. Product 4. Label/Keyword
What are the four Browse By indexes on the Knowledge Base?
500
In Beeline VMS, this is where you can find Release Notes content.
What is the Help Menu?
500
I used to have to search all over The Hive to find information but never knew if it was accurate or current. This is now my primary source for all Client Services related content and resources. It is a tool that allows me to get the job done without having to go to outside resources.
What is the CSRC?
500
I create all KB Feature Pages and Release Notes content.
Who is the Technical Writer?
500
There are three methods for searching within The Hive. They are: 1. Simple Search 2. Ctrl+F 3. Search Box displayed in the page This one restricts searching to the parent and child pages only.
What is the Search Box displayed in the page?
M
e
n
u