Speed Tiers
Packages
Apps
Equipment
Xfinity facts
100
What is the lowest speed tier
15mbps performance Starter
100
What premium channels come with internet plus choice package?
HBO or Showtime
100
How much does it cost to download the "My Account" app?
Free
100
What are the names of the 2 newest modems?
XB3 & XB6
100
What is the max number of mobile lines that can be approved to an account?
5
200
How many devices can you connect to Blast Pro 250mbps
Up to 12
200
What is the longest package agreement we offer?
24 months
200
What app allows you to search music playing in the background of a show that you are watching?
X1 voice
200
How much does it cost per month for an X1 DVR without a discount?
$19.95
200
How much data do you get for $12 per month?
1Gig
300
What His comes with premier or preferred TP
400mbps
300
What Quad play costs $139.99, with a 2 yr agreement?
Starter home package
300
What app allows you to video chat through your home number?
Connect App
300
How much does the X1 DVR cost monthly with a Premier TP?
Free
300
What does Xfinity monitor 24/7?
Home security
400
How many devices can you connect to Extreme pro 400mbps?
12+
400
What package do we no longer offer?
HD Preferred TP
400
What 3rd party streaming app can you use through your X1 DVR
Netflix or You tube.
400
What is the code for "Free DVR" for 12 months?
RPE
400
What percentage of customers use less than 2.3 gigabytes of data?
more than 50%
500
How much does it cost to add unlimited data to home internet?
$50
500
How much does the enhance video monitoring cost in the home secure package?
$6.95
500
Which App allows you to prevent access to fraudulent sites and Malware?
Xfi App
500
What equipment comes with the home secure package?
Touch screen controller, the hub, wireless keypad, 3 door/window sensors, and a motion sensor.
500
Name 3 out of 5 chargeable trouble calls

Customer education

Customer owned equipment

Inside wiring

Wireless Network

Xfinity Home equipment repair

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