Emotions
Language
Nonverbal Communication
Listening
REVIEW Ch. 1-4
100
Identify two physiological factors of emotions
Sweating, breathing, pulse/heart rate, posture...
100
Language has no inherent connection to the actual things it describes, which proves that...
Language is arbitrary
100
True or False:  Nonverbal communication is almost always deliberate
FALSE
100
You only hear the bass when you listen to music.  Which step(s) in the listening process best describes why this happens?
Selecting and Attending
100
You see the license plate "LUV2SRF"--when thinking about the communication model, what did the creator and receiver of the message have to do?
-Encode
-Decode
200
Explain emotions and social conventions
What does society teach us to do (feel) in certain situations (i.e. funeral, wedding, surf lessons)?
200
John gets upset when people say the word "haole" but Richard (born and raised in Kailua) likes it when his local friends refer to him as such.  This shows that the meaning of words...
Are in people, not the words themselves
200
What is the primary reason we use nonverbal communication?  Why can't we just use language/words to communicate?
Because nonverbal communication is primarily RELATIONAL (vs. Content)
200
You tell your friend about your bad day and they have nothing to say.  Which step of the listening process are they not taking part in?
Responding
200
Kainoa had a bad day and yelled at someone in traffic on the way to work.  He later found out that it was his boss' son!  He didn't mean to yell...this is an example of...

(Hint:  Why some people drink to be "social"...)
Disinhibition
300
...emotions that help and/or hinder your performance, attitude, and mood (give an example for each)
Facilitative and Debilitative emotions
300
Jefferina was upset for the first 18 years of HER life because her father named her after HIM.  Which concept discussed in this chapter best explains this phenomena?
Naming and identity
300
How we use our voice to communicate (besides the words) is an example of...
Paralanguage (vocalics)
300
Every time Susan tells her friend about her day, her friend interrupts and starts talking about how much worse HER day was.  What type of ineffective listening style is this?
Stage hogging
300
Communication over social media is often hard to decipher because the messages are relatively ______ when compared to face-to-face communication.
Lean vs. Rich
400
You were bitten by a chihuahua when you were 8yrs old--every time you see a chihuahua now you panic and your heart rate goes up!  This is an example of:
Emotional memory
400
You show up at a local party and everyone is speaking pidgin so you do too.  Some people start talking about nuclear physics and you don't understand any of the terms so you leave.  Which two concepts explain what is going on here?
Convergence and divergence
400
What do these areas focus on?
-Kinesics
-Haptics
-Proxemics
-Body movement
-Touch
-Space
400
Name three reasons (according to our notes) why we don't listen better
-Message overload
-Effort
-External noise
-Lack of apparent advantages
400
Name two of the three alternatives to self disclosure discussed in class (and give an example of each)
-Equivocating
-Hinting
-Silence
500
Name 4 of the 5 types of irrational thinking (fallacies) we tend to use to understand and interpret emotions (give an example for each)
Fallacy of:
-Perfection
-Approval
-Shoulds
-Causation
-Catastrophic failure
500
We cannot comprehend things for which we have no words for.  The things we can comprehend have been defined and limited for us by language.  Which term describes this concept and give us an original example?
Sapir-Whorf hypthesis
500
Give four clues someone is lying
-Slower rate
-Less eye contact
-Shorter speech
-More errors
-Microexpressions
-Different speech patterns
500
On the lecture on "Listening," what did "P2 Q A2" stand for?
-Prompt
-Paraphrase
-Question
-Analyze
-Advise
500
Name three of the four common tendencies we have in perceiving ourselves and others
-judge ourselves more charitably
-cling to first impressions
-assume others are similar to us
-influence by expectations and the obvious
M
e
n
u