HIM
Patient Types
Patient FYIs
Epic Terminology
Epic Training
100
Patient with restrictions on what information should be released about them.
What is Release Restrictions
100

Is admitted to the ED with no identification or can't be identified.

What is anonymous?
100
Patient has exhibited aggressive behavior in the past.
What is aggression potential?
100

Epic’s framework for exchanging healthcare information across facilities.

What is Care Everywhere?
100

An online, engaging platform where end users will receive all their online education for Epicbased on their role.

What is the Learning Hub?
200

High profile patient requiring a warning about their confidentiality. Will not trigger a Break the Glass event to view their record.

What is Confidential Warning?
200

Does not want to be visible in the patient directory. No information should be given out regarding these patients.

What is confidential?
200
Patient that is suspected of presenting themselves under a false identity.
What is identity theft red flag?
200

A list of orders and requests that need to be scheduled.

What are Work Queues?
200

Mayo Clinic staff from clinical areas, Revenue Cycle, and operations.They will provide more advanced knowledge of the Epic system's functionality and workflows in order to support training and end users during go-live.

What is Super User?
300

Used to prompt the release of information staff to review a specific document in the patient's chart.

What is ROI - Special Instructions?
300

Has been terminated from being seen by Mayo Clinic for any number of reasons.

What is dismissed?
300

Defined retired Mayo Clinic staff physicians and administrators who have a many year work history at Mayo Clinic.

What is Emeritus?
300

A patient condition that spans several encounters(i.e., pregnancy, back pain, worker's compensation). Used primarily in the ambulatory and hospital outpatient departments setting.

What is Episode?
300

Full-time interim positions that will receive technical and soft skills training in order to effectively deliver end user curriculum. They will primarily be Mayo Clinic staff, with some support from contract staff.

What is Credentialed Trainer?
400

Patient who has a confidential name and a pseudonym name is assigned.

What is confidential PSN?
400

With a Medicare Advantage Plan who has been verified to receive care at Mayo Clinic sites that normally do not see patients with this type of insurance. Normally applies to employees or their family members.

What is Verified MAP Exception?

400

Patients that may have had something wrongfully done during a previous visit such as a surgery on the wrong body part.

What is care concern?
400

A series of sections meant to follow a particular workflow, such as an office visit or medication reconciliation.

What is Navigator?
400

A collection of existing resources specific to a particular topic, role or practice type.

What is toolkit?
500

Patient with a record so confidential that only certain assigned providers may access the record. Break the glass functionality will not allow you to view these records.

What is confidential-high?
500

Is a Mayo Brothers' descendant.

What is Mayo Legacy?
500

Patient that has a contract with external organizations for precertification. Blanket authorization is given for specific departments or illness. Drives workflow and work queues. Primarily used at Mayo Clinic Florida.

What is Health Services Management?

500

The main place where users or administrators enter and view data in Hyperspace.

What is Activity?

500
October 6, 2018
What is Epic Go-Live for Mayo Clinic Florida?
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