Reg CC
Audit 2018
Regulation D
100

What is Reg CC?

"Funds Availability"-States when certain check deposits MUST be made available, based on check type.

100

Name 3 things auditors will be looking for/at?

Possible answers:

-Clean desk policy violation

-Paperless environment violation

-Sensitive information out in the open

100

What is the purpose of Regulation D?

The purpose of this regulation is to ensure the financial institution has the appropriate level of reserves and to keep savings accounts from being used in the same manner as checking accounts.

200

When processing a deposit, you receive a yellow box indicating an extended hold will be placed. The check you are attempting to deposit is a cashier's check. You select "none of the below". Is this the appropriate drop down, why or why not?

Not correct drop down-Depending on the date in the yellow box, the client can expect their funds to clear on this date. However, Cashier's checks are next day items, meaning they should be available next day.
200

Name 5 things included in the Clean Desk Policy email that Evan sent last week.

-Refrain from eating full meals at desk

-No technology visible on floor

-Refrain from cluttering 

-Properly restart PC at end of night

-All purses, bags, lunch boxes should not be visible

-Always lock your PC-Keep work area clean, neat, organized

200

How many times can a client w/d or transfer from their savings account per month, prior to being charged a feee?

Limits certain types of withdrawals and transfers to a total of six (combined, not each) per monthly statement cycle.

300

True or false: the first $5,000 must be available the next business day on an official check that is in the amount of $23,500?

True. First $5K must be made available the next business day.

300

Name 5 things your team may fail audits on if auditors visited your team's area.

(Hopefully your team will not fail audit)

300

Name 3 types of w/d or transfers that count against the monthly limit.

-Online/Mobile Banking

-Telephone transfers or other electronic transactions, such as ACH Debit

-Checks/Drafts/Debit Card/Online Bill Payment (if allowed on savings account) transactions or other means payable to third party

400

Name 4 of the 9 next day items.

  • Bank Checks (also called Teller or Official Checks)

  • Cashier’s Checks

  • Certified Checks

  • Federal Home Loan Bank Checks

Federal Reserve Bank Checks

  • State or Local Government Checks – Including State Warrants

  • Travelers Cheques during the first 30 calendar days of a new client account.

  • U.S. Postal Service Money Orders

U.S. Treasury Checks

400

Per solution center, what is acceptable to have on your desk? There are 5 items.

  • Calendars (no Bank of America and/or agent confidential or proprietary Information)
  • Awards / Recognition / Certificates
  • Personal photographs
  • Small items such as stress balls, puzzles, etc.
  • Snacks are allowable, but must not interfere with servicing clients
400

Name 3 transaction that do not count towards monthly limit.

-By mail

-At an ATM or ATM with Teller Assist (ATA)

-In person at a financial center


500

A client deposits a $1200 check at 3pm on a Tuesday via ATA associate. The system places a hold on this check which will be available on Friday. The client wants to know if (1) he cashed the check, how much money can they get back, (2)if they deposit the check how much money can they get back, (3) if they go into FC, can they get all the money from check cashing immediately?

(1) Cannot cash check-deposit only with ext. hold

(2)$200 will be made available by 9am

(3) FC will get same message-no difference

500

Can you name 5 Non-Public Personal Information (NPPI) Identifiers?

  • Agent name
  • Address
  • Account number (all types)
  • Phone number
  • Social Security Number (including derivatives such as the last four digits)
  • Credit or FICO score
  • Authentication information
  • Debit card number
  • Credit or transaction information
500

How is the client charged (amount) once they exceed the 6 time transfer/withdrawal limit?

$10.00/Regular Savings/Custom Savings/Money Market Savings Account

No more than six Withdrawal Limit Fees are charged per monthly statement cycle.

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