WARRANTIES
WHAT IS THE WARRANTY ON A CERTIFIED
PRE-OWNED NISSAN?
WHAT IS 7 YEARS UP TO 100K LIMITED POWERTRAIN ON THE ODOMETER WHICHEVER COMES FIRST
WHAT COMES IN A PREMIUM PACKAGE IN 2018 NISSAN ROGUE SPORT
POWER SLIDING MOONROOF
LED LOW/HIGH BEAM HEADLIGHTS
HIGH BEAM ASSIST
LANE DEPARTURE WARNING
INTELLIGENT LANE INTERVENTION
AUTOMATIC EMERGENCY BRAKING
TRUE OR FALSE?
EACH VEHICLE IS MARKED WITH WARNING LABELS DECREASING THE LIKELYHOOD OF THEFT
TRUE
EACH VEHICLE WILL HAVE A PLACEMENT CODE IN ALL 4 DOORJAMS IN FRONT UNDER THE HOOD AND THE BACK TRUNK LID
WHAT IS THE CMAS WARRANTY ON NEW AND USED VEHICLES?
3 YEARS ON USED 5YEARS ON NEW
FROM DATE OF PURCHASE
IN CORRECT ORDER ACCORDING TO ZURICH WHAT IS A PROPER T.O TO THE F&I MANAGER?
THIS IS MY BUSINESS MANAGER SCOTT/LEVI HE WILL BE GOING OVER YOUR FINANCING AND LEGAL PAPERWORK ALSO HE WILL BE GOING OVER THE EXTENDED SERVICES WE TALKED ABOUT EARLIER
WHAT IS THE WARRANTY ON NEW NISSAN TITAN?
WHAT IS 5YEARS OR 100K BUMBER TO BUMBER WHICH EVER COMES FIRST
ON A CADILLAC ATS THE AVAILABLE ADAPTIVE REMOTE START CAN ENGAGE THE ENGINE FROM UP TO HOW MANY YARDS AWAY
100 YARDS
IF A CUSTOMERS VEHICLE IS STOLEN WHAT WILL THE CUSTOMER RECEIVE FROM DAY ONE?
IMMEDIATE TRANSPORTATION FROM DAY 1-30 RENTAL COVERAGE
TRUE OF FALSE?
THE FOLLOWING IS NOT COVERED: DYES BLEACHES AND CRACKING
FALSE!
CRACKING IS PART OF THE UV PROTECTANT APPLIED ON THE VEHICLE
ACCORDING TO THE FEDERAL TRADE COMMISSION WHAT IS THE PENTALTY FOR NOT HAVING A FTC STICKER ON A USED VEHICLE THAT WAS JUST TRADED
WHAT IS $17,000 DOLLARS
TRUE OR FALSE?
A USED CERTIFIED VEHICLE 2YR-100K POWERTRAIN HAS A $100 DEDUCTABLE PER VISIT
FALSE.
A USED CERTIFIED VEHICLE HAS A $200 DEDUCTABLE PER VISIT
THE NISSAN ROGUE SPORT HAS SEVERAL COMPETTIORS NAME THE TOP THREE?
HONDA HR-V
HYUNDAI TUSCON
MAZDA CX-5
WHAT IS THE MAXIMUM BENIFIT THE CUSTOMER WILL RECEIVE IF THE VEHICLE IS NEVER RECOVERED?
MAXIMUM BENIFIT OF $5000
ADDITIONALLY THE WARRANTY AND REPAIR OF ANY INTERIOR BURNS/PUNCTURES UP TO ___ INCHES AND TEARS/RIPS UP TO ____INCHES IN LENGTH
INTERIOR BURNS/PUNCHURES UP TO 1 INCH
AND TEARS/RIPS UP TO 6 INCHES IN LENGTH
TRUE OR FALSE?
IF THE CUSTOMER DOESN'T CLAIM INCOME FROM A PARTTIME OR SIDE JOB CAN THE INCOME STILL BE USED
TRUE
REPORT TO THE F&I DEPARTMENT WITH SOURCE OF INCOME
WHEN DO YOU ENDORSE THE EXTENDED WARRANTY IN THE SALES PROCESS?
WHEN SHOWING THE CUSTOMER THE WINDOW STICKER ON NEW AND FTC STICKER ON USED
WHEN THE CUSTOMER IS SIGNING PAPERWORK
WHAT IS THE STANDARD AXLE RATIO ON A 2018 GMC 2500 DIESEL TRUCKS
3.73
TRUE OR FALSE?
THEFT DETTERANT SYSTEM CAN BE REMOVED OR DISARMED OR UNSET
FALSE!
ONCE THE THEFT SYSTEM IS ACTIVATED IT CAN NEVER BE REMOVED OR DISARMED
WHAT IS ONE OF MANY POINTS TO RECOGNIZE TO THE CUSTOMER WHEN HE/SHE TRADES IN A VEHICLE WITH THE COMMODORE ALREADY APPLIED?
HIGHER TRADE-IN/ RESALE VALUE
WARRANTY TRANSFERS OVER TO FUTURE OWNERS
$$DAILY DOUBLE$$$ HOW MUCH WILL YOU WAGER
WHAT SERVICES DOES THE CUSTOMER RECEIVE WITH THE LINCOLN PLEDGE?
COMPLIMENTARY CAR WASH AND LOANER
ROADSIDE ASSISTANCE FOR LIFE
PICK UP FOR DELIVERY
HOW MANY YEARS BACK CAN YOU GO TO MAKE A USED VEHICLE 2YRS-100K ELIGIBLE?
9 YEARS
EXAMPLE: 2009-2018
BELOW WHAT SPEED DOES THE INTELLIGENT AROUND VIEW MONITOR OPERATE
6 MPH
WHAT OTHER RELATED EXPENSES CAN THE CUSTOMER SAVE BY ACTIVATING THE THEFT DETERRANT SYSTEM
LOWER-COMPREHENSIVE PREMIUMS OFFERED BY MAJOR INSURANCE COMPANIES.
WHAT THIRD PARTY RECOMMANDS THE MOLECULAR ADHESION SEALANT PRODUCT ALL NEW VEHICLES?
ENVIRONMENTAL PROTECTION AGENCY (EPA)
WHAT DOES CODE 4 STAND FOR?
CARING-OWNERS DELIVERING EXCELLENCE
EXCEPTIONALLY WELL WITH ENTHUSISM AND EMPATHY