ADKAR
Change Concepts
Change Managment
100

This is defined as the first element of the ADKAR model that scores a "3" or below in an ADKAR assessment.

What is the barrier point?

100

The natural reaction to change.

What is Resistance?

100

The tool leaders use to assess where an individual is in the change process.

What is the ADKAR model?

200

Without this building block, employees are left wondering why a change is even necessary.

What is Awareness of the need for change?

200

The process, tools and techniques to manage the people side of change to achieve the required business results.

What is change management?

200

True or False; everyone changes at the same pace.

What is False?

300

The element of ADKAR that requires a personal choice to participate in the change.

What is Desire?
300

The three strategic elements or “legs of the stool” necessary to ensure a project delivers its intended results.

What are leadership/sponsorship, project management, and change management?

300

The three states of change.

What is the current state,
the transition state and the future state?

400

The ADKAR element that helps assure a change is maintained.

What is Reinforcement?

400

Organizations don't change, ______ do.

What are Individuals?

400

“The application of a structured process and set of tools for leading the people side of change” and “a leadership competency for enabling change within an organization.”

What is Change Management?

500

A manager's most challenging ADKAR barrier.

What is Desire?

500

The preferred sender of change messages for employees.

Who is the direct supervisor/manager?

500

This is the number one reason for employee resistance.

What is lack of Awareness?

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