Culture
To be America's Premier technology provider
Vision
Installment plan program used to finance mobile equipment to customers with a 12 or 24 month upgrade option.
Tool used in a retail environment to access account details, make payments and place customer's mobility and U-verse orders
What is OPUS?
A family of GPS-based tracking and management solutions that collect and send vital information between your operations staff, mobile workers, and fleet vehicles.
What is Fleet Complete?
Spring Mobile's Founder
Who is Vern Dickman?
Used by roaming customers to stay connected and use their domestic plan data in over 100 countries for $10/day used.
What is At&t's international day pass?
Directory of mobility customers with information on their day to day contacts, At&t assigned reps, and payment information.
What is Fast
A cost-effective, cloud-based business platform that gives companies an all-in-one solution for managing employees on-the-go
What is Workforce Manager?
What is Reputation?
An independent authority within the U.S. Department of Commerce. Chartered in 2012, its mission is to ensure the building, deployment, and operation of the nationwide, broadband network that equips first responders to save lives and protect U.S. communities
What is FirstNet?
Reporting tool that houses our production, lead and scorecard data
What is PowerBi?
A walkie-talkie type service allowing subscribers to nearly instantly reach other EPTT subscribers by eliminating the dialing, ringing, and voicemail steps in a regular cellular call.
What is AT&T's Enhanced Push to Talk?
The three ways we Run The Play to protect the family
What is program execution, extraordinary customer experience, and sales discipline?
What is at&t's unlimited enhanced?
Portal used to assign help on placing customer orders, account changes and creating customer's online Premier account?
A quick, secure way for AT&T data device users (e.g., smartphones, tablets, MiFi) to access documents, intranet sites, and back-office systems on their company's network.
What is AccessMyLAN?
Our five key B's
What is be consistent, be knowledgeable, be responsive, be professional, be visible?
A single phone-based resource dedicated exclusively to AT&T Retail and Authorized Retail sellers who need help supporting CRU customers.
What is Business Retail Support (*AID)?
Tool where we add our daily leads and funnel progressions
What is UP?
A business-class phone system enabled on mobile devices.
What is At&t Collaborate (Enhanced Mobile)?