Insurance
Underwriting
APAC
Accounting
Claims
100

A document that determines whether or not a customer is awarded payment for bodily injury.

What is a UMBI Form?

100

The number that identifies a vehicle and is need to write a policy.

What is the VIN(Vehicle Identification Number)?

100

A Check that is made out to the customer and is not made out to our company.

What is a Third Party Check?

100

Payments received from customers should never be co-mingled with petty cash.

What is Cash Handling?

100

Louisiana is unique in that drivers without their own auto insurance cannot receive a settlement from another person's insurance policy.

What is No Pay No Play?

200

Making changes to a policy.

What is an Amendment?

200

Title, Bill of Sale, Registrations are all examples of.

What is Proof of Ownership?

200
To have monthly payments withdrawn from a checking account,

What is an Auto Draft?

200

Deposit monthly payments.

What is Auto Premium Assistance Company?

200

A letter indicating payment by an offender to the victim for the harm caused by the offender's wrongful acts

What is a Letter of Restitution?

300

An online sale is not complete until the customer signs all documents using.

What is DocuSign?

300

A vehicle with a 2nd wheel on rear axle will be insured for personal use and liability only.

What is a Dually (Truck)?

300

A Payment by phone using routing and account number.

What is an ACH?

300

Deposit down payments.

What is Go Auto Management Services?

300

Never drop a call to any Go Auto team member.

What is Blind Transfer?

400

A letter that insurance companies can request online.

What is a Letter of Experience?

400

Document need when a vehicle is 40 years of age or older.

What is a Mechanic Statement?

400

Insufficient Funds.

What is an NSF?

400

It is to be filled out every time cash is received.

What is Payment Coupons?

400

Obtain the date, time and location of an accident.

What is Filing a Claim?

500

A customer have 10 days after the due to avoid cancellation.

What is a Grace Period?

500

Money received to continue the policy term for an additional 6 months.

What is Renewal Down Payment

500

A type of credit card we do not accept.

What is an American Express?

500

Running a report to calculate all money received in a day.

What is End of Day (EOD)?

500

Once a claim is filed the adjuster will contact the customer with a specified time frame.

What is 48 Business Hours (2 Business Days)?
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