A document that determines whether or not a customer is awarded payment for bodily injury.
What is a UMBI Form?
The number that identifies a vehicle and is need to write a policy.
What is the VIN(Vehicle Identification Number)?
A Check that is made out to the customer and is not made out to our company.
What is a Third Party Check?
Payments received from customers should never be co-mingled with petty cash.
What is Cash Handling?
Louisiana is unique in that drivers without their own auto insurance cannot receive a settlement from another person's insurance policy.
What is No Pay No Play?
Making changes to a policy.
What is an Amendment?
Title, Bill of Sale, Registrations are all examples of.
What is Proof of Ownership?
What is an Auto Draft?
Deposit monthly payments.
What is Auto Premium Assistance Company?
A letter indicating payment by an offender to the victim for the harm caused by the offender's wrongful acts
What is a Letter of Restitution?
An online sale is not complete until the customer signs all documents using.
What is DocuSign?
A vehicle with a 2nd wheel on rear axle will be insured for personal use and liability only.
What is a Dually (Truck)?
A Payment by phone using routing and account number.
What is an ACH?
Deposit down payments.
What is Go Auto Management Services?
Never drop a call to any Go Auto team member.
What is Blind Transfer?
A letter that insurance companies can request online.
What is a Letter of Experience?
Document need when a vehicle is 40 years of age or older.
What is a Mechanic Statement?
Insufficient Funds.
What is an NSF?
It is to be filled out every time cash is received.
What is Payment Coupons?
Obtain the date, time and location of an accident.
What is Filing a Claim?
A customer have 10 days after the due to avoid cancellation.
What is a Grace Period?
Money received to continue the policy term for an additional 6 months.
What is Renewal Down Payment
A type of credit card we do not accept.
What is an American Express?
Running a report to calculate all money received in a day.
What is End of Day (EOD)?
Once a claim is filed the adjuster will contact the customer with a specified time frame.