Our Operations Address
What is 11011 W. Broad Street
Richmond, VA 23060
Credit Bureau and version we use
What is Equifax Beacon 09
DFS's toll free number?
What is 800-821-7006
This requires the DRM to upload a copy of the DMV license in Sales Force
What is an Annual Review
New York stock exchange call letter or ticker symbol for SunTrust
What are STI
Acceptable forms of POR
What are:
Recent utility bill (no cell phone bills), bank statement, Social Security statement less than two
months old, voter registration card - Secondary (requires two): Payroll check stub, W2, mortgage statement, military letter from CO.
Minimum collateral value for 84 month term
What is $20,000
Current Backend Policy
What is the > of 15% of Dealer invoice or NADA Clean Trade, with a minimum of $4,500 and a Maximum of $10,000
4 things a good monthly Territory summary should include
What are Top BTL, top volume, team recognition, opportunities for improvement, target dealers and others
The initiative that helps consumers take a step toward financial well being
What is the onUp movement or Momentum onUp
The system used by Ops, Sales and Credit to quickly access contracts in house
What is EWS
Maximum mileage for 84 months
What is 40,00 miles
The Spelinl the Alpharetta Credit Team Leads last name
What is Caramanica
Our Standard of Excellence for number of Onsite visits per DRM per month?
What is 120 onsite visits
The name of the system used to record and request time off
What is Workday
Flat paid on a $42,000 contract
What is $400
Enhanced Flat contract rate increase for a 3% flat
What is 130 BPS
Fico score to be eligible for 84 months on a 2016 unit
What is 750 or above
3 types of Sales Calls outlined in our Sales Call template
What are: Dealer Management, Dealer Issues, Strategic Development, Prospect/New Dealer, Annual Visit, Maintain/Grow and Oscar/Top Producer
The year that SunTrust was established
1891
Our 3 Funding Team Leads
Who are:
Laura Lipscomb
Tanuja Channaiah
Helen Busic
Oldest age and mileage for a CPO vehicles
What is up to 5 years old and 50,000
The highest $ flat SunTrust offers
What is $2400
Most important duty of a DRM
What is Being in front of our Customers and selling our program
The 9 core states
What are Georgia, Florida, South Carolina, North Carolina, Virginia, Maryland, Alabama and Texas