CLEAN
SAFE
FAST
FULL
FRIENDLY
100

Clean and Wipe how many dispensers per week?

What is 1

100

How many light bulbs should be out before putting in Service Channel?

What is 3 -    2 is the max without putting in SC

100
What area should be free of clutter, clean and organized?

What is the Cash Wrap

100

Fresh coffee should be brewed every ____ hours.

What is 2

100

All Franchisee employees must be verbally fluent in what language?

What is English

200

How often should restrooms be cleaned and stocked?

What is Every 2 hours

200

Merchandise on the sales floor should be stacked no higher than?

What is 4 ft.

200

Checking out guest must be a higher priority than working with?

What are Vendors

200

No more than ___ outs should be in any individual section of the store.

What is 5

200

All Franchisee employees must follow what policy?

What is Uniform Policy

300

Mop Bucket Water should be changed.....

What is Daily

300

How often should expired product be pulled?

What is Weekly

300

If there are 2 employees on duty, they must follow the ____guest in line rule.

What is 4

300

Beverage barrels must be stocked, drained and filled - Ice must be?

What is Full and Fresh

300

All guest in line must be?

What is verbally acknowledged and greeted

400

What must Shelving and Merchandise be free of?

What is Dust

400

When mopping floors, employees should use these for safety?

What are Caution Signs

400

Franchisee employees must give the perception of?

What is Speed

400

What percentage of products must be clearly and accurately priced with shelf tags, printed signs, etc.

What is 100%

400

No _____are allowed in Cash Wrap

What are chairs

500

How often should Food and Beverage Counters be cleaned?

What is Every Shift

500

How often should product be front faced?

Twice Per Day - Day and Evening Shift

500

All guest in line must be______ acknowledged and _______.

What is Verbally Acknowledged and Greeted

500

Who is responsible to have ordering procedures in place at the store?

Who is the Franchisee

500

Employees should not talk on the phone in front of?

Who are guest

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