Ch. 13: Diversity
Ch. 14: Ahead in Career
Ch. 15: Learning Strategies
100

ANGLES and 3AN are both examples of ...

What are Employee Network (Resource) Groups (or Affinity Groups)?

p. 370

100

One to two pages

What is the ideal length for a resume, depending on experience?

(p. 389)

100

Learning complex skills in the workplace outside a classroom.

What is informal learning?

(p. 419)

200

Someone able to work effectively with people of different cultures.

Who is a multi-cultural worker?

p. 361

200

Customized for each employer, this explains who you are and why you are applying. 

What is a cover letter? 

(p. 391)

200

Has three basic features: sharing, storage, retrieval.

What are the three basic features of Group Learning? 

(p. 420)

300
Cultures that place more emphasis on how something is said rather than what is being said. Considers the surrounding circumstances.

What is a high-context culture?

(P. 355)

300

"Tell me how you dealt with an angry customer..."

What is an example of a behavioral interview question?

(p. 394)

300

Stage of brain development where individuals are easily influenced by their environment and more prone to impulsive behavior.

What is the teenage brain?

(p. 429)

400

A common American practice that is an insult in the Greek culture.

What is a handshake?

(p. 363, Figure 13-2).

400

Adjusting one's privacy setting on social media and refraining from potential embarrassing information.

How to protect your online reputation?

(p. 395)

400

Continuing to acquire useful knowledge.

What is a strategy to cope with change?


(pages 435 - 436)

500

Titles I and V of the Americans with Disabilities Act, Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act (ADEA), etc.

What are examples of Federal Laws Prohibiting Job Discrimination?

p. 372. 

500

Dr. DeClouette beat out two other candidates to get her first professional job by doing this.

What is sending a thank you note to the interviewer?

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