Non-Verbal Communication
What can you do to let someone know you are listening to what they are saying?
Nod head, eye contact, body facing toward them
How do you join a group of people talking?
Wait until there is a pause and jump in, or say "Excuse me"
What is an example of a non-verbal cue to indicate that you are about to leave the conversation?
Look away, look at watch
A _____ usually occurs when both people get some of what they want? A.k.a as a "win-win"
Compromise
What would you NOT tell someone about yourself who you have just met?
Grief and loss, trauma, ect.
True or false: Staring at someone can make them feel comfortable and safe
False
How can you tell if someone is friendly?
Eye contact with you, smiling, happy tone of voice, interested in what you have to say
Give an example of how you would end a conversation
"I'm sorry I have to go. It was nice talking to you!"
You notice yourself getting into a heated argument with a friend. What would be an appropriate way to handle the situation?
Leave, take deep breaths, come back to the conversation after you both have cooled down
You meet someone for the first time. Do you hug them or give them a handshake?
Handshake
True or False: Rolling Your eyes and sighing when someone is talking is respectful
False
How would you introduce yourself to somebody?
"Hi, my name is ____. It is nice to meet you", shake hands
You are making a dentist appointment on the phone. The receptionist says, "Okay, you are all set to come in on April 18th!" What do you say in return?
"Thank you! See you then". Hang up phone
You are in the mood for pizza, but your friend wants Mexican. How would you handle this conflict?
Compromise. You get pizza and your friends gets Mexican food and you both eat at home together.
OR you guys eat pizza this time and Mexican food the next time
OR you guys find something that you both like
How might someone feel if you are sitting too close to them?
Uneasy, uncomfortable, suspicious
True or False: Staying an arm's length away from someone is a good way to respect someone's personal space
True
What activities do you like to do with friends?
Examples: go to beach, see a movie, go to the mall, go out to eat, etc.
True or False: You should interrupt someone when you are ready to leave the conversation
False, unless you are in a hurry. In that case, start with "I'm sorry, but I have to go"
Your boss tells you, "I've noticed that you've been coming in to work 10-15 minutes late every day. I need you to be here on time or we will have to discuss serious consequences". How do you respond?
In a calm, cordial tone of voice: "Thank you for letting me know. I will be better at coming in to work on time from here on out".
You were given a coloring sheet of a picture that you think is really cool and are excited about coloring. You know that your friend has good quality markers and has left them unattended in their room. What would be the appropriate thing to do.
Find your friend and ask them, "Hey is it okay if I borrow your markers?"
Demonstrate a happy emotion
smiling, laughing, ect.
Give a compliment to someone in this room
*Peer gives compliment*
Your friend says, "It was nice talking to you, but I have to go now." What do you say next?
"Good-bye", "See you later", "It was nice talking to you, too"
You are standing in line for lunch. Someone gets in line in front you. You feel angry and upset. What is a healthy way to handle this situation?
In a friendly or neutral tone of voice: "Excuse me, the line is back there".
The person you have a crush on looks really good today. What do you do and or say?
"Your hair looks nice", "I like your shirt", eye contact, friendly smile
AVOID: "you look pretty", elevator eyes