True or False
We rarely use theory, it's just for professors and people who live in castles in the sky.
What is false
Who is considered the father of modern operational management?
Who is Fayol.
This type of manager believes that the worker is basically lazy and works as little as possible.
What is a Theory X manager.
The changes that are happening to our global temperature, rising sea levels, and extreme weather events is...
What is climate change.
What "model" best describes the Classical approach to organizations?
The family model
The mountain model
The machine model
The human body model
What is the machine model
In the Hawthorne studies, what happened when they raised or lowered the lights that surprised researchers?
What is more productivity! People were more productive.
Who thought that power in organizations should be based on the rational application of rules and a reliance on information and expertise?
Who is Max Weber.
True or False
In the consultative organization, managers have the explicit goal of exploiting workers.
What is false.
The process of our world becoming more interconnected in economic, political, organizational and personal terms is....
What is Globalization.
What model best describes the human relations approach to organizations?
The family model
The mountain model
The machine model
The human body model
What is the family model.
Who proposed seven domains of Communication theory?
Who is Robert Craig.
Who is credited with time and motion studies that looked at creating the most efficient way to accomplish a job.
Who is Taylor.
True or False
Systematic soldiering was Taylor's way of management breaking up the social interaction in work groups that often led to slowed production.
What is False.
A business practice associated with globalization involves business moving manufacturing and service centers to countries where labor is cheap. This practice is commonly known as
restructuring
relocation
resourcing
outsourcing
What is relocation
The Hawthorne Studies
Who is credited with "starting" the industrial revolution in the U.S. with his interchangeable parts for the musket?
Who is Eli Whitney
This person said that people have needs that are arranged in a ladder of prepotency.
Who is Maslow.
This type of manager believes the under the right conditions, people will not only accept responsibility, but also seek it.
What is a Theory Y manager.
This model of communication is very simplistic, and can be compared to using a walkie talkie, where only one person sends a message through a channel to another person.
What is Linear/SMCR model of communication
True or False
Communication in classical organizations is highly formal and standardized.
What is true.
Horace manages a fast food restaurant and never worries too much about treating his employees well, because he knows the local high school is full of students willing to work for minimum wage. What principle of the "machine metaphor" does Horace's attitude exemplify?
predictability, specialization, replaceability or abusiveness
What is replaceability.
This person said that there are two types of managers, those who believe people should be controlled and those who believe that people should be motivated by higher order needs.
Who is McGregor.
You are working in an organization that holds a "human resources" approach. Describe the direction, style and channels of communication.
What is, all directions (up, down, horizontal), informal and whatever channel works best.
The ________________________ which started in Europe with the rise of science and the scientific method, gave us three things - order, stability and predictability. What historical period was this?
What is the Enlightenment period.
According to Weber, where did power rest with Rational-legal authority?
What is in the position, not the person.