Checking Accounts
Savings Accounts
Online Banking
Debit Cards
MISC
100

Get's two free boxes of Emprise Logo checks a year

Classic Checking

100
Can be a free savings if balance is above $250

Regular Savings

100

Does a customer have to have online banking to have mobile banking?

Yes, to be able to log into mobile you must set up online first.

100

What is the POS limit per day, per card?

$5000.00

100

Where does a customer go to sign up for bill pay?

Online banking.

200

Has requirements such as estatements, ACH credit/debit and POS purchases

KASASA CASH AND CASH BACK

200

$25 to open

KASASA SAVER

200

What does it mean if a customers phone number is not an option when being verified through online banking?

The username is incorrect

200

Is it safer for customers to use their pin number at a store or run as credit?

pin number, this is extra security on the card.

200

How much does it cost per item paid after your 15

$0.40 per bill

300

Rewards you for using AMAZON and ITUNES

Kasasa Tunes

300

Has limited check writing but no access to a debit card

Money Market

300

What is the daily limit for mobile deposit on consumer and business accounts?

$3000.00 consumer $10,000.00 business

300

Can you have a card on a savings account?

Yes, ATM only.

300

What steps can you take to ensure your customer is in the right account?

Look through their accounts, understand how they use it and see if we have a better product to help make their lives easier.

400

Has a $4 service charge but can be waved

INCONTROL CHECKING

400

minimum of $100 to open and charges $3 per withdrawal after the first 3

Regular Savings

400

What is the difference between multiple business and multi entity for online banking?

Multi business is seeing several business on one login

Multi user is when the business owners want more than one person to see the business accounts online.

400

How old do you have to be to have a debit card?

16, with parent on account. 18, without.

400

What is an estatement?

Receiving your statement online instead of in the mail.

500
Has a $10 service charge that can be waived by a balance of $2500 or more

CLASSIC CHECKING

500

Is linked to a checking account

KASASA SAVER

500

Does it cost to have online bill pay?

Yes, $1.95 a month up to 15 payments.

500

Do customers get rewards for using their debit card?

Yes, it can help reduce fees and also earn you rewards in your checking account.

500

Where would a customer go to set up online banking?

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