Terminology
What does FM stand for?
What is
FileMaker
This is what happens when the backing is not applied on a traditional canvas
What is
Missing Dustcover
Who were the founders of Canvas On Demand?
Who are
Joe and Tom
What is our current promotional discount?
What is
40%
What is the most common product ordered on CG Pro Prints?
What is
Solid Face Canvas (Premium Canvas)
What is our level 1 enhancement service called?
What is
Review
This is what happens when a rogue delivery driver mishandles a package
What is
Shipper Damage- Damage to box
What is the most popular size sold on Canvas on Demand?
What is
16x20
What is our Reseller Ratings score for GBC?
What is
9.43
Name 3 products that CG Pro offers.
What does CSAT stand for
What is
Customer Satisfaction
This is when a canvas can't be hung up the correct way.
What is
Hanger Wrong Orientation
What product did we just start offering again last week?
What are
Pillows
Name 4 types of products that GBC offers.
Canvas
Framed Canvas
Poster Print
Wall Peel
Framed Print
Floating Frame
Split Canvas
What was the big quality issue that CG Pro was faced with last year?
What is
Adhesive Failure
What is the name of the new program in Zendesk that helps us with Macros?
What is
Miuros Assist
This is when the wood on a canvas bends over time.
What is
Warped Stretcher Bars
What is the current promotion on site?
What is
Unlimited 16x20 19.99
How much is our cancellation fee?
What is
20%
What is the newest product added to the CG Pro collection?
What is
Retractable Banners
What does OPH stand for?
What is
Output Per Hour
This is when a customer receives the product, but its not the one they ordered
What is
Received Wrong Canvas- shipped with another order
How many photogift products does Canvas On Demand currently offer?
What is 6
Who is the CEO of Circle Graphics?
Who is
Andrew Cousin
Who is the the business owner for CG Pro.
Who is
AJ McDonald