PNC Credit Cards
What card offers no foreign transaction fees when travelling abroad?
I offer an 8 dollar discount on checks....
Performance Checking
What are two ways you can avoid the $5 service fee?
$25 transfer from Ck or $300 average balance
What would you do if a customer questions you on why you need their information for a withdraw of 11K?
ITS THE LAW ON FAVORITES
Which cards have the easy lock feature?
All of them
I waive any domestic wire transfers
Performance Select
You see someone has a standard savings with $24,000 what conversation would you conduct?
THAT WAS FANTASTIC
What do we do if we find keys in the parking lot?
safe keeping under dual and sign
You see that Ms.Customer makes a monthly payment to Capital One and Citi Bank & it is just a minimum payment. How would you position a Core Card?
How much of a discount does having a Performance Select checking get you on Safe Deposit boxes?
$100
You see Mrs.Customer has 100K in a money market hat he hasn't touched in years- what conversation would you have?
Investments!!
correct response if Diebold calls & the bank is being robbed. correct response if you do not know if it is being robbed.
Close at 4. Give branch code.
Mr.Customer tells you he goes on a two week vacation every year to Punta Cana and his flight alone usually cost $1,200. How would you recommend the Traveler's card to him?
yes nice nice
How much do you need to have between a Performance Checking and Money Market to waive the Performance monthly service fee?
10K
Someone comes in to renew their CD and its now been rolled over for the last 6 years, what conversation would you have?
YASSS
What is the procedure for a "One on One" On- US 100,000 deposit?
Review the deposit and the account. Determine if a verification needs done. Seek approval
You see that Good Sir is still using the cashbuilder card... What would your Cash Rewards conversation be? Looking for ALL the tiers included in conversation!!
darn tooting!
You see I am getting a direct deposit of 1,500 a month from UPMC. What can you offer me and how would you offer it?
Workplace Banking- 1K deposit, refer a coworker earn up to $1000, and better rates on our products
Explain how to get the higher relationship interest on a Money Market?
THAT WAS AMAZZING
What are the steps to take before,during, and after a robbery?
before: LOBBY ENGAGE
during: Do what they say, try to hit alarms, diebold calls say 9-4, use packet.
After: say nothing, lock doors, put up signs, Call 9-11, try to get witnesses to stay