Input Codes- PC Excalibur
What field must you use to enter the customer's time of arrival?
TA
What is military time for 1000 am
1000
What is the car code for an Economy size vehicle?
A class
What is the phone number to the Oklahoma- Oklahoma City Will Rogers World Airport?
405-686-7000
What does CVI stand for?
Customer Value Index
What field would you enter the customer's name?
NM
What is military time for 9 am
0900
What is the car code for an Fullsize vehicle?
F
What is the phone number to the Mobile Bates Field Airport in Mobile, Alabama?
251-633-4000
Prior to ending the call with you customer (loyalty), what must you say?
Thank the customer for being a loyalty member.
What field do you enter the customer date of pickup/date of arrival?
DA
What is military time for 510 pm
1710
What is the car code for a Compact size vehicle?
B
What is the phone number to the International Airport in San Francisco, California?
650-624-6600
What level of membership status is PC?
President Circle Member
What field do you use to enter the pickup city/location?
CY
What time is 2315
11:15 PM
What is the car code for a Porsche 911 Carrera?
R6
What is the phone number to the JFK Airport in New York?
781-656-7600
What two pieces of information must you verify when a customer provides you their loyalty number?
Name and Date of birth/DOB
What field do you use if the customer is traveling on official business?
What time is 1830
6:30 PM
What is the car code for a Porsche Panamera?
I6
What is the phone number to the Airport in Tampa, FL?
813-874-3232
What three items can I not change on a loyalty profile?
Name, DOB (date of birth) and country of residency.