Intermex General Knowledge
What is the Loyalty program's official name?
Interpuntos
DOUBLE POINTS: If a customer wins a grill or a coffee maker, what does he/she has to do?
Call the phone number in the Scratch-off to coordinate the delivery of the prize.
Which is the biggest country in money transfers to Africa?
Nigeria
What is the formula for the GMPT?
Gross Margin divided by Transactions
What is the official language in Nigeria?
English
How many countries does Intermex sends money to?
21
DOUBLE POINTS: What is the grand prize for the agents and how can they win it?
1. $3,600 check
2. the agent that achieves the highest growth in % VS their target wires wins.
3 countries that Intermex does not sends money to in Latin America
Possible answers: Venezuela, Cuba, Guyana, French Guyana, Suriname...
If the number of customers is multiplied by the Avg frequency. What do you get?
Wires
How many countries are in South America?
13
What is the Nasdaq acronym for Intermex?
IMXI
DOUBLE POINTS: Why are the UPS envelopes and labels so important?
They are needed for the agents to be able to send all the scratch offs, and return them back to Intermex.
Aside from the US, from what other country are we going to be able to send money from?
Canada
What Does EBITDA stands for?
Earnings Before Interest, Taxes, Depreciation and Amortization
Which languages are called the Romance Languages?
Spanish, French, Italian and Portuguese
DOUBLE POINTS: What is the fifth romance language?
How many employees does Intermex has (Only US)?
265
DOUBLE POINTS: 3 true or false questions
1. The customer can change the sunglasses for another price
2. The $1 OFF can be redeemed instantly
3. The customer can redeem Loyalty points and the $1 OFF in the same wire
1. false
2. false
3. false
DOUBLE POINTS: Name 3 countries Intermex sends money to, that do not have the letter "A" on their name.
Mexico, Chile, Peru
What is the difference between earnings and revenue?
earnings: is the total difference between income and expenses
revenue: total income that a company generates through trading products and services.
What is the difference between the Tony, Grammy and Oscar awards?
DOUBLE POINTS: What is the other important award and to which industry does it belong to?
Tony: Theater award
Grammy: Music award
Oscar: Film Award
DOUBLE POINTS: Emmy: TV Award
On November 2018, two big and important things changed in the Loyalty program. What were those 2 things?
1. Change in Guatemala redemption. From 1 pt. = 1 cent GTQ to 2 pts = 1 cent GTQ
2. The national deployment
DOUBLE POINTS:
1. When can the $1OFF be redeemed?
2. 3 things why the Handbook is so important?
1. From June 1st to June 17th
2.
A. Because it explains all the promotion's rules and conditions
b. has the agent's target wires
c. has to be signed to reinforce agent's commitment and understanding of the promotion
What is the capital of the destination country that ranked 3rd in wires during 2018?
Honduras --> Tegucigalpa
DOUBLE POINTS:
A customer that sends money to Guatemala, wants to redeem his points. If the customer has 7 points accumulated and the Fx is at 7.20 GTQ. What would be the new Fx be after the redemption of all his points?
7.23 GTQ
For Guatemala, the redemption model is:
2 points = 1 cent of Quetzal. Therefore only redeemable in multiples of 2.
The customer will only be able to redeem 6 points, and that will add 3 cents to the Fx. 7.20 + 0.03= 7.23
How many countries in Latin america, had their independence on September 15th?
Name them for DOUBLE POINTS
5
(Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua)