GENERAL
Sensitive and can include Personal or Client Confidential Information.
What is Confidential Information
Allows employees to authenticate other Chase employees by using randomly generated six-digit code
What is Connect Us code?
Should be on related account for the last 60 days.
What is email?
Shows customers active installment's loan monthly payment and bank name.
What is CBR or tradelines?
Information obtained (or derived) by the firm from non-public sources where a regulatory and/or contractual expectation of confidentiality exists
What is Confidential Information?
First option to authenticate applicant.
What is CCA/AAT
Considered established with Chase and have no time restrictions due to their extensive application process
What is Mortgage / home equity line of credit and auto loan?
Issued to an individual by the Social Security Administration, an independent agency of the United States government.
What is SSN?
Requires financial institutions to explain their information sharing practices to their customers and to safeguard sensitive data.
What is Regulation P - Privacy Act/Federal law or The Gramm-Leach-Bliley Act (GLBA)?
Provides chronological summary of address information
What is address summary?
Displays transaction such as name and telephone number in Customer Assist.
What is Contact History Search?
Displays call events such as what transpired on the call, date and time and letter sent.
What is application history / memo?