Simon/ TN reservation form
IBCOB & IBCIB
What are the AOP IBC Usocs
Customer Name, Service Address, Primary Number, Is the customer moving, installing on GPON etc
What is on the Basic Tab Form?
To order equipment, to arrange IBOT Admin Training, and book a CST
What is the reason for an 10 day interval on a NEW IBC order?
The system where IBC Billing is entered
What is Customer Centre?
A form of "exploring"
What is the term SPLUNK (was derived)?
Managed Long Distance
What Long Distance Plan is not compatible with IBC
Enterprise, Group, Administrator, Group Services, Calling Line ID, etc
What is on the Group Services Tab?
HP Service Manager
IP Equipment Breakdown
What is the report to itemize IBC Billing by CAN?
CLID
What is Calling Line ID?
The IBC Access
What piece of the process requires only 1 facility?
Telephone Numbers, Packages, Email, First Name, Last Name, Sets, Toll Free, combined VM, etc
What is on the CDR Users Tab?
Multi-key Call Waiting, Shared Call Appearance, Voicemail on Group Services, Account Code Accounting, Hunt Group, Call Queue, Auto Attendant, Group Paging etc
What is examples of Optional Chargeable Add-ons?
457-4xx-xxxx or 000-000-0000
What is an Access number or Soft Client?
3 digit dial extension TN dialing plan restrictions
What is 111,211,311,411,511..911
Information specific for IBOT
What is the Call Flow Tab?
NC PB
What is no charge previously billed in TRUST?
AlAndersonSports
What is an Enterprise?
Basic, Standard, AND 301,411, 6000, ATA
What types of IBC pkgs and SIP devices?