Process
This form should be completed in its entirety prior to a manual entry
Additional Inbound Form
What is the goal time frame to answer an email
an hour
Where should consolidation be completed at
Open order
Who is a dessert rat
Karen
Who is our rep at Truck Take
Gill S.
Name one thing that you should be doing daily
Tender, email, workbenches
What should you do if you can not give an immediate answer to an email
Acknowledged that you are working on the email
Name something you should always check before you tender
Pallet, Dates, Carrier mode
Who has a large plate collection
Sandi
Which rep does Spartan Races
Amanda - Red Classic
When should you send updates on hot loads
Once arranged, once picked, up, when delivered
How often should you follow up for an answer
At least three times a day
How long does the tender stay with one carrier before it moves to the next carrier
Two Hours
Josh
Who introduced us to Flippin Chicken
XPO
Who is responsible for strategic customer follow up
The Transportation planner who handles that site
What should you do if there is no ORG in the subject line
Open it to see if it is yours
What is the process if an LTL does not auto book
Reach out to TI to get a new set of pro numbers
Who was the ping pong cruise champ
Max
What name does Chris Hillard call in our Flippin Chicken order under
Michael Jordan
What is the first thing that you do when you come in
At what point do you pick up the phone to resolve the issue
After the 4th email
How many times a day should you tender?
As many as needed
Who is going to win the 1/2 Marthon
Josh, Kyle, Sandra
Who got lost in a sweaty and lost in a corn maze
Sandi, Jordan, and Karen