CSR
CRTS
PT/OT
WAREHOUSE
MISC
100

The name of our CROM CSR Supervisor is _____.

Jessica Konuszewski, Erika Birch, Charlotte Sullivan or Marlo Oleszkowicz

Who is Erika Birch?

100

WSS is the abbreviation for which division of Home Care Services.

What is Wheelchair Seating Service (singular)?

100

SCI is the abbreviation for this diagnosis.


What is Spinal Cord Injury?

100

Collectively, our Warehouse team

has nearly _____ years of experience at WSS. 

80

60

40

20

What is 60:

Dennis - 2016 (3)

Mark - 1995 (24)

Bob - 1999  (20)

Mike - 2008 (11)

100

We're going to meet for 15 minutes or less. We're going to have a/an _____.

assembly

conference

snack

huddle

What is a huddle?

200

PMD is the abbreviation for this term.

What is Power Mobility Device?

200

The PT receives this color of the Care Plan.

White

Pink

Yellow

What is yellow?

200

SMA is the abbreviation for this diagnosis.

What is Spinal Muscular Atrophy?

200

Contact this warehouse team member with purchasing questions.

Mike Kaniclides

Mark Bessolo

Who is Mike Kaniclides?

200

Bleach wipes are used to disinfect a surface when C-Diff is suspected and the Surface must remain wet for ____ minute(s).

1

3

5


What is 3?

300

The rhyme: "Trunk and hips, five six; Thighs and knees, five three" helps you remember these two HCPC codes.

What are E0956 and E0953?

300

WSS provides services to ____ outpatient clinics in addition to South Industrial? (how many)

What is thirteen?

12-PRC ~ Burlington ~ 5 school clinics ~ Brighton ~ Mott ~ 6A Main Hospital ~ ALS ~ MDA Peds ~ MDA Adults

300

If a therapist uses the abbreviation "MRADL", they are referring to this.

What is mobility related activities of daily living?

300

Prior to operating this equipment in the warehouse, staff must obtain an Operator's License.

What is the forklift?

300

This section of MPathways is used by employees to enter their work hours, check leave balances, find benefits and payroll information.

My Linc

Concur

Employee Self-Service

WebNow




What is Employee Self-Service?

400

Callers who have not previously worked with WSS are transferred to this queue in Aspect.

Wheel_A1_Login     Wheel_Repair_Login     Wheel_NewPatient_Login     Wheel_Login

Wheel_NewPatient_Login

400

The acronym, EADL, spelled out.

What is Electronic Aids of Daily Living?

400

A PT order is valid for this length of time in MI.

What is 90 days?

400

Contact this warehouse team member with receiving questions.

Mike Kaniclides

Mark Bessolo

Who is Mark Bessolo?

400

The government form required by the University of Michigan to establish a new Supplier.

Form 941 

Form 1040

Form W-9

Form W-7



What is a W-9 Form (or Request for Taxpayer Identification Number)?

500

A Medicare approval is valid for ___ months.

12

9

6

3

What is 6?

500

"A NRRTS Registrant in good standing who passed the RESNA ATP (Assistive Technology Professional) credentialing examination and maintains the ATP with RESNA" earns this title.

What is Certified Complex Rehabilitation Technology Specialist (CRTS®)

500

These two specific therapy documents are necessary for a Medicare recipient to submit for a custom manual wheelchair:

1656 + Addendum B

Care Plan + DME Assessment Form

PT Evaluation + LMN

W-2 + I-9

What is PT Evaluation + LMN?

500

To disinfect a pourous surface, _____ must be applied/used and the surface should remain wet for 1 minute.

oxivir

hydrogen peroxide

bleach wipes

What is hydrogen peroxide?

500

When submitting a facility/maintenance request for our lobby, you would include room #_____ in your request.

1612

1600Z

1621

1612B

What is room #1621?

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