The process of adapting one's speech style to match that of others with whom one wants to identify.
Convergence
Language that uses first person singular pronouns to identify the source of the message and to take responsibility.
“I” Language
model of how linguistic symbols are related to the objects they represent.
Triangle Of Meaning
Social scientists use the term paralanguage to describe vocal characteristics of messages.
True
People who accept the ___________ believe that a worthwhile communicator should be able to handle any situation with complete confidence and skill.
fallacy of perfection
Speaking in a way that emphasizes differences from others
Divergence
Language implying that the issue being discussed is the concern and responsibility of both the speaker and the receiver of the message.
“We” language
What is the bottom right of the triangle of meaning ?![]()
Referent
A liar's true feelings are revealed in brief, unconscious displays known as microexpressions.
True
_____________ represents the “less reflective/more directive” end of the listening continuum
evaluating
The study of how people use and structure time.
Chronemics
A statement that expresses or implies a judgement of the other person.
“You language”
What is the bottom left of the triangle of meaning?![]()
Symbol
Hearing is not an element of the listening process.
False
_____________ is a response style listeners use when they want to show that they identify with a speaker
empathizing
Reacting to others messages automatically and routinely , without much mental improvement.
Mindless Listening
tentative and indirect word choices, with hedges and hesitations. ( “Excuse me , sir”, “I guess”, “okay?”).
Powerless Language
model that is used is used to helps to show various levels of abstraction.
Abstraction Ladder
Paraphrasing is feedback that repeats the exact message you thought the speaker sent.
False
__________ is the term used to describe the study of how people communicate through bodily movements
kinesics
The irrational belief that satisfaction in life is determined by forces beyond one's control
Fallacy of Helplessness
direct and forceful word choices, with declarations and assertions. (“I won’t , “I will ”)
Powerful Language
What is this called?

Abstraction Ladder
The difference between facilitative and debilitative emotions often is more of degree than quality
True
__________ is the term used to describe the study of how humans use and structure time.
Chronemics