Whistle While We Work
Our office hours are 24/7 Mon.-Fri., Weekends and Holidays
What is Control Center (SCADA)
SCADA
What is Supervisory Control and Data Acquisition
A loss of electric power to a particular location
What is Power Interruption
We work incidents between 7 AM to 4 PM Mon.-Fri.
What are RSOCs
OMS
What is Outage Management System
A device used to break a circuit to an overhead transformer
What is a Cutout
This department takes phone calls Mon.- Fri. 8 am to 6 pm
What is Member Relations
TWACS
What is Two Way Automatic Communication System
A loss of electric power to part of home or business (usually results from loss of voltage to location)
What is Partial Power
Happy, Bashful, Doc, Sleepy, Sneezy, Grumpy, and Dopey
What are the Seven Dwarfs
RSOC
Regional Service Order Coordinator
A ???? breaker is usually located at or below your meter (may be located on pole, home, or pedestal)
What is Main Breaker
We work hard OUTSIDE when the lights go out
What is a LINEMAN
SAIDI
What is System Average Interruption Duration Index
Dimming of lights caused by internal or external problems, with location circuit or problems with power grid
What are Blinking Lights