FOLLOW UPS
MVIN PROCESS
DEPOSITS
NOTES
ICONS
100
Investigate and resolve a check issue

What is NSF?

100

Refuse paper bill

What is E-bill?

100

Max electric deposit

What is $70?

100

Communication with the meter reading

What is HH (handheld)?
100

Blue dollar sign

What is current bill?

200

Prevents delinquency when a customer has committed to pay

What is SUSC?

200

9 digit requirement to proceed

What is SSN?

200

Max gas for new/existing customers

What is $150?

200

General information discussed

What is ACCT?

200

Red Thumbtack

What are notes?

300

Investigate and resolve outstanding balances

What is DEBT?

300

I'm a first time customer who needs to be identified

What is Experian?

300

Use to multiply Ohio deposits

What is 1.3?

300

Remove LPC

What is ADJ?

300

DOUBLE JEOPARDY

Shaking Hands

What is payment arrangements?

400

DOUBLE JEOPARDY

Request courtesy adjustment for estimated transfer

What is BLEX?

400

I am married and wants my Spouse's name on the bill

What is a CO-APP?

400

Commercial Indiana Deposits calculation

What is the 2 highest consecutive bills?

400

Inquiry regarding Ohio's Percentage based program

What is PIPP?

400

Three bill envelopes

What is billing history?

500

Generates a letter to the customer including their consumption and payment history for the specific account

What is LETR?

500

Offer customers to register for me

What is Vectren.com?

500

Max for disconnected gas customers

What is NO MAX?

500

To protect account

What is PSWD?
500

Gold Filled Star

What is primary contact number?

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