Digital Marketing and Max Leases
Maximizing Revenue
Fraud
KPI's
Tools
100

Google Reviews

What is the best free way to stay on page 1 of google?

100

This is the date which drives rental rates in Yieldstar

What is the make ready date?

100

Audit Deadlines, applicants living in cars, lots of rejected files can cause this.

What are some of the reasons why site team members create file fraud?

100

We have 5 of these

What are KPI's?

100

This platform should be logged into as a regional to see how many files are waiting on the site teams

What is max cloud/max vault?
200

5 of these are needed each month

What helps to ensure we stay on page 1 of google each month?

200

This is the place to enter the RNT plus SUBRNT that is on the lease/what you are charging the resident.

What is the quoted rent field on the prospect screen?

200

Working odd hours, sending reports only late at night from the property site, and not attending trainings are potential red flags of this.

What are signs a person may be creating money or file fraud?

200

IF we have a residents email address, we can tell if a team is not reporting this KPI accurately by reviewing this weekly report

What is the Work Order Survey Report?

200

This HKP Meeting was designed to be a tool for resources to come together to overcome obstacles

What is TAM?

300

I don't have a traffic problem - or maybe I do

How can the Max Leases Dashboard help you see if prospects or something else is your problem?

300

These are 2 very important parts of the utility form used to gather the most accurate utility usage data.

What are the names of the person that the utility is in and what is the account number?

300

This is the monetary amount stolen from companies each year by employees

What is $50 Billion?

300

This region won the AR contest in Q2

Who is Region 15?  They collected $486120 of the $495,673 they billed, ending with .019% left to collect

300

We must do this with expenses not yet received in order to have accurate expenses reflected on the financials

Continue to send the accrual until the invoice is submitted - even if it means more than one month of accurals

400

This feature helps to confirm appointments and can be auto-scheduled

What is the texting confirmation task in Max Leases?

400

This tool on the site visit can be used to ensure vacant units are being properly managed

What is the utility expense rows used for?

400

This is one of the best ways to stop team members from stealing money

Stop accepting payments in the office and have everyone pay online

400

This team won the Recert Award for Q2

Region 14

400

This is a required weekly event for all site teams

What is the Wed Weekly Training Event?

500

This part of Max Leases can help you see if there may be a need for sales training

What is the call review part of max leases

500

What was June's CNOI number?

What is $4,771,917?  (Budget was $6,020,936)

500

This is one of the best tools we currently have to stop fraud

As a regional audit accounts, call residents with balance dues, review non-integrated payments 

500

This Region won the CNOI Award

Who is Region 2?

500
These are some of our most used phrases by our team leaders

What is "If  it is ready, it will rent", "inspect what you inspect", "monitor what you manage"

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