The Letter C
This letter is used to send the owner a copy of the Supplemental inspection
What is a C-1
" I need a rental, but I dont have any RC coverage, can you set up a direct bill for me since CC has accepted fault?"
No -we can not set up a RCDB, we can set a Self-Pay Rental only
O/P swerved into IV lane ( no contact w/ O/P, no ID and no PR report ) insd has CDW
Can we waive the ded ?
No
CV r/e IV
No ID, No PR report No Wit or video
Ok to apply ?
No
True or False
You can buy a Full Coverage policy with AIS or a Mercury approved agent.
False
Full Coverage is a term, each persons ( risk ) in unique.
This is a Free Form Letter that allows you to add the Property Damage status of limitations
What is a C-2
You got a review new mail activity, but not sure what the Atty wants?. Should you complete the activity or move it to a different day of the week (Wed not busy to avoid a late activity ?
NO - Please notify your Supv ASAP
FF: ULV Enterprise Rental Car ( FF not cleared )
FOL: DIV loss control and hit a house, a parked car, a bike, pole, RV and scared a tiny Chihuahua.
Make loss Chargeable now?
Clear FF issue first
- Make loss Chargeable once FF issue resolved
Clmt Joe Cool is driving CV Ice Cream Truck hits parked IV Batmobile
Per PR Report:
RO: Harley Q & Joker
DCV: Joe Cool
CC : [ blank not written down ]
Accurint ran for Joe Cool
Results : No insurance at time of loss
Ok to apply CDW?
No
- RO is Harley & Joker
We need to use the correct info for Accurint
Coverage listed
CN/CDW/MP $5,000.00
GP is family friend and does not live at w/ insd
GP is inj ( Moderate inj )
FOL: DIV was DUI hit a parked car
Keep since we have MP or transfer
Transfer
We have a BI exposure
This letter is used when a Cash out ( insd ) is requested and there IS NOT any safety items listed
What is a C202
MD notes:
Owner present at time of inspection to go over damages.
No e-mail given
Est given to owner: Y/N. [No]
Should a copy be sent to anyways ?
Yes
IV est ( Net ) is $2,499.99
C/O is requested. Payment issued to:
RO/LO or RO
RO and LO as the Gross total is over $2,500.00
UMPD & CDW coverage only , CC has limits issue. IV is a 2019 Toyota FJ
Ok to resolve damages and subro CC ?
Trick questions
you can only have CDW or UMPD you can not have both
FOL: CV1 r/e IV into CV2. CV1 has accepted fault for rear damage only
Keep or Transfer
Transfer
- Multi veh loss
- Plus, they only accepted for the back
This letter is used to deny Betterment and/or Deprecation.
What is a C180
FOL: IV r/e CV
IV damage: Front center bumper
CV damage: Rear
Transfer or Work loss, make first contact and determine liab/coverage ?
No - Transfer file
CV r/e IV
DIV taken from location via EMT. PR pending for add info
DCV p# listed in FNOL
Place call to DCV?
Yes - if we can confirm FOL and DCV accepts fault we can waive ded.
PV1 P&U struck PV2. PV2 was driven by a LD
Both veh are seeking repairs
One ded ?
No, 2 ded apply. One loss is Chargeable
FOL:
CV r/e IV
IV is rental Car ( FF issue has been cleared )
Per Accurint, no valid coverage
Ok to apply CDW
No
- CDW does not apply to a non owner vehicle
This letter is sent when a Booster seat was not in use
FOL: CV r/e IV ( IV sustained Major dmg/roll over )
What is a C121
FNOL: DIV has a stroke, lost control and hit a pole. He is in the ER ( and feels real bad about it )
IV struck a pole
IV: 2019 Audi
PD: Unk at this time
**We are pending contact**
Chargeable? Non- Chargeable at this time ?
Loss is Chargeable!
UMPD only
CC has valid coverage, but is only covering Aftermarket parts and apply Betterment. Ni is upseat and asking for MIG resolve collision damage
Ok to issue UMPD and subro CC ?
No
- Close file ( let them down softly )
FOL: CV r/e IV
On Dec page CN/CDW/RC
IV ded $1k
IV est $837.56
Accurint confirm No valid CC
Ok to close since dmg is under ded
No resolve dmg under CDW and Subro Ro
FOL: DIV returned rental w/ dmg.
Elco demand rcvd: Total demand is $182.67
Under your authority for review of a Subro demand
MD review needed
Yes
- MD must review all Rental demands