HIPAA
What should you always do when you walk away from your computer?
Lock the screen
These are our three core values
People, Passion, Purpose
Who can help patient set up a payment plan?
Practice Manager
Where should PHI be stored overnight?
In a locked drawer or cabinet
Behavioral health, Care Manager, Social Worker are components of this
The P3HP Care Model
ABNs are discussed with the patient when
A service in the clinic may not be covered
What information can be left on a voicemail?
Name, where you are calling from, telephone number
The P3ers in this department partner with you to build your clinics and guide communication with your patients
Strategic Communications
What is the self pay amount for a visit with a P3 provider?
75 Dollars
When is it okay to look at your own/relatives' personal information in Athena or other portals?
Never
This person will assist your patient with evaluating the health insurance to make sure they have the correct plan for them
Broker
These types of visits typically do not require a copay.
Preventative Visits
Whenever sharing PHI, only share
What is the minimum necessary information
First
Not having the correct demographic information negatively impacts:
Referrals, Billing, Contacting Patient, etc.