Hotel Jobs
I balance the guests accounts receivable, when everyone is sleeping
I work in the largest department in a hotel
Housekeeping
The front office, housekeeping, security and communication all fall under what department?
Which system can track guest room phone charges
Call Accounting Systems
If a hotel has 642 rooms and 413 are occupied. What is the occupancy percentage?
64%
FOM = Front Office Manager
Main advantage to using an electronic door locking system is?
Records who enters the room and when
What is used to maximize room revenue
Revenue Management
Federal agency that enforces safety and health legislation
OSHA
Your hotel has 275 rooms. Last night 198 were occupied. What was the occupancy percentage?
72%
I have a broad range of personal qualities such as leadership, attention to detail, people skills
Total rooms available divided by the number of rooms is known as?
ROP=Room Occupancy Percentage
Another name for "revenue per available room"?
REV PAR
A client whose company has established credit with a particular hotel. Charges are posted to this and sent once or twice monthly
City Ledger
Information about chemicals must be made available to all employees is called the
Employee Right to Know
I assist the guests with a broad range of services and I sit in the front lobby. I can get you tickets to shows or make you reservations at a restaurant and many more things
Concierges
How do you figure Average Daily Room Rate (ADR)?
Room revenue divided by number of rooms sold
I am calculated by dividing the rooms revenue by the number of rooms sold?
ADR - Average Daily Rate
I am prepared each day to provide essential performance information for a particular property to its management
Daily report
All hotels must modify existing facilities and incorporate design features into new constructions that make areas accessible to person with disabilities
ADA or Americans with Disability Act
I determine the what rates we charge at a hotel by analyzing data
Revenue Manager
What system can track guest room phone charges
Call Accounting System
Guest Folios are typically manged by:
Property Management Systems
I cost money to operate and do not bring in revenue
Cost Centers
Who develops plans for catastrophe event
Security Staff