Differences in Listening
This a physiological reasoning makes listening more difficult. (Often misassociated with age)
Hearing loss
Regional expressions that may be difficult to understand by people outside of that culture.
Slang
The average information retention rate
50%
Something groups should do so everyone is on the same page
Group goal setting
This group of people are shown to be better comprehensive listeners
Introverts
Prejudice in favor of or against one thing, person, or group compared with another. Can keep someone from listening to someone fully.
Bias
The rule or principle of treating others as you want to be treated
The golden rule of listening
something that may be keeping someone from being "present." Ex: inner monologue, "self-talk," you're bored, hungry, stressed, etc.
Internal noise
This group of people are usually more eager to speak so they may have a harder time listening
Extroverts
Mental question people (usually unconsciously) ask themselves to keep themselves engaged.
"What's on it for me" (WIIFM)
Focuses on understanding someone else's situation, feelings, or motives
Empathetic listening
The way someone communicates without words
Nonverbal behavior
This group of people are thought to be more "emotional" because the tone of their voice
Women
These have to be minimized to maintain group engagement and to be able to facilitate a good listening environment
Distractions
When you interpret critical remarks as personal attacks, focus on how to respond to or challenge members questions and criticism rather than listening objectively. (This type of listening is what good listeners SHOULDN'T do)
Defensive listening
Faking attention or pretending to be listening whilst your mind is somewhere else
Pseudolistening
It is a factor that affects how one may listen to other members of the group; sometimes, this may be mistaken to mean experience / maturity / seniority
Age
This has to be mutual within the group in order to effectively and efficiently accomplish their tasks as a unit.
Goals
Also known as analytical listening, this type of listening requires critical thinking skills to analyze what you hear
Listening to evaluate
The speed (in words per minute) at which most people can think compared to the speed at which others speak
Thought speed