SNP Product 2020
Category Codes
Abbrevs & Acronyms
Systems
CHC Product
100

For the current SNP plan, the dental benefit is increasing from $3000 to ______?

What is $3900.

100

This is the category code for documenting Appeals.

What is GCA?

100

What does SNF stand for?

What is Skilled Nursing Facility.

100

This is where we update a SNP member's address.

What is Medicare Resource Guide SharePoint.

100

In 2020, CHC is expanding to the rest of the state. We split this into three sections, what are they called?

What is Northwest, Northeast, and Lehigh/Capital.

200

For the current SNP plan, the vision benefit is increasing from $300 to ______?

What is $250.
200

This is the category code for sending CHC documents.

What is DSC?

200

What does SOB stand for?

What is Summary of Benefits.

200

This is where we initiate an ODAG/Organization Determination/Medical Authorization.

What is HealthPlanet.

200

If CHC is secondary, what type of medications will CHC help pay for?

What is Part B.

300

For the current SNP plan, the OTC benefit is increasing from $125/quarter to ______. Combine mail order and debit.

What is $325.
300

This is the category code for sending CHC documents.

What is DSG?

300

What does ANOC stand for?

What is Annual Notice of Change?

300

This is where we check for previously placed pharmacy authorizations.

What is PA Hub?

300

If a participant threatens to call DHS, a lawyer, the OLTL, the media, etc., what code do we use to document this?

What is CHC059.

400

In 2020, we will be removing the required Prior Authorization for which two services/benefits?

What is Pain Management and Chiropractic Services.

400

This is the category code for documenting gift card questions.

What is MGC?

400

What does IEB stand for?

What is the Independent Enrollment Broker.

400

This is where we check vision eligibility for SNP members.

What is AS400.

400

What is the one copay assessed to a CHC member?

What is $3 for Brand Name Medications.

500

Name the 5 counties that will now have a separate SNP plan.

What is Bucks, Chester, Delaware, Montgomery, Philadelphia.

500

This is the category code for return Pharmacy Authorization calls. 

Hint: We go into PA Hub to mark the callback.

What is MIX?

500

What does DHS stand for?

What is Department of Human Services.

500

This is where we run test claims for medications.

What is ESD.

500

DHS mandates that CHC has certain documents readily available in these six languages:


(English is not one)

What is Russian, Spanish, Vietnamese, Cambodian, Korean, and Chinese.
M
e
n
u