Espresso Basics
Drink Quality
Coffee
Cleanliness
Business
100

What is the correct range for shot time?

What is 18-23 seconds

100

What is the temperature you steam milk for sauce-based beverages?

What is 170 degrees

100

What are the four fundamentals of coffee?

What is freshness, proportion, water, and grind.

100

How often should the sanitizer should be changed?

What is every hour.

100

How much is our average ticket goal?

What is $6 or more.

200

How long do you aerate milk for a latte?

What is 1-3 seconds

200
If a drink comes with whipped cream, what do you do with the milk when pouring?

What is hold back the foam.

200

What are the three growing regions?

What is Asia/Pacific, Africa, and Latin America.

200

How long do you need to wash your hands for?

What is 10-15 seconds.

200

What is our #1 priority?

What is customers. 

300

How long do you aerate milk for a cappuccino?

What is 6-8 seconds.

300

What are the 5 key steps when aerating milk?

What is:

1. Pour milk

2. Aerate Milk

3. Steam milk

4. Sanitize and blow out Wand

5. Groom milk

300

What are the four steps of a coffee tasting?

What is smell, slurp, locate, and describe.

300

How often does the carafe need to be changed?

What is when the temperature reaches above 41 degrees F. 

300

What does COSDs stand for?

What is Customer Occasions Seen Daily

400

You do this when shots are pulling too slow.

What is adjust courser. 

400

When adding an espresso shot to a frappuccino, at what point do you add it?

What is after the frappuccino roast?

400

What are the tasing characteristics of coffee?

What is aroma, acidity, body, and flavor.

400
How often do you change the sanitizer towels?

What is only when you cannot wash out the towel to a clean state.

400

On average, how much does our store spend a month on paper products? (lids & cups)

What is $2300

500

What are the fours steps, in order, of beverage repeatable routine (sequencing)?

What is:

1. Steam milk

2. Queue shots

3. Pump syrup

4. Finish and Connect

500

What two beverage components take the place of simple syrup when you are adding a flavor?

What is white mocha and vanilla bean powder. 

500

What growing regions are Christmas Blend from?

What is Latin America & Asia/Pacific.

500

When day doting whipped creams, what information do you put on the sticker?

What is date, time, and cream.

500
On average, what are our current weekly sales?

What is $22,000. 

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