Me, Myself and I
This child graduated high school this year.
Who is Adam?
May 2019, my youngest graduated from High School. I have two ADULTS!
This was the first state Ford certified.
What is Texas?
By the end of Q1, Texas was Ford certified. 19 aluminum centers support the state.
This is our partner on this project.
Who is Entegral?
Previously known as Enterprise
On the Portal, under Central Operations is this webpage.
OEM Certifications and Information
With Power BI, we have been able to provide an interactive map for the centers to use to understand what certifications are in their area.
A company that provides a global mobility and roadside assistance platform.
What is Urgent.ly?
A great partner, started with the Non-Drive's. In 2019, we decided to expand with relationship into all centers.
He is my baby. The love of my life....
Who is Roscoe?
My dachshund and he is ADORABLE!
These models all have aluminum bodies.
What are 2015+ F150, 2017+ F250, 2018+ Expedition / Navigator, 2020 Ranger, and 2020 Bronco?
In 2019, we focused on ensuring there is aluminum coverage in all markets. We have completed most Caliber areas and will be moving into ABRA markets soon.
Chief MultiMig 511, GYS NeoPulse 300 and a Car-O-Liner CMI300 are all. (Be specific.)
What is a single gun MIG/MAG 200 Pulse welder?
We have amazing partners- Car-O-Liner, Chief and PES- to supply our aluminum welders. Our choice is single gun units as we do not want them used for regular steel.
To repair vehicles properly, we must access these documents.
What are repair procedures?
With our partnership with Ford they have given every Caliber and ABRA FREE access to the repair procedures. We have also provided feedback to Ford regarding different repair approaches (or error in the procedures.)
Currently our Call Center and Non- Drive's use this singular platform to provide the quickest and most efficient customer experience.
What is Urgent.ly?
We rolled out to the full country via the call center in October 2019.
I have been married for 22 years, to this man.
Who is Curtis?
We were high school sweethearts.
Get your light meter ready! Your work space lighting needs to be ____ LUX.
What is 750 LUX?
Most OEMs have a lighting requirement. We have been upgrading hundreds of centers, most to LED, energy efficient bulbs.
To complete classes for steel structural Pro-Level 3, you will attend/complete ___classes in total.
What is 26?
I-CAR went through an overhaul of requirements and classes. With Network Manager we have written the logic to tell the centers what training GAPs are for OEMs or Gold Class.
There are this many centers Honda certified.
What is 141?
Honda is one of our largest partners. Their requirements are 6 I-Car classes and several small tools ($3,100 worth.) We have ensured the centers have easy access to ordering these with Grade A Tools.
It's a flat fee.
What is an Load Level Tow completed by Urgent.ly?
In 2019, we have our first country-wide flat fee for load levels!
This is my favorite hobby.
What is makeup?
Makeup is a HUGE passion of mine. I often get to do makeup for kiddos going to prom or other dances.
Two trucks must fit in me, curtains or walls must separate me, no dust may fly around me..
What is the aluminum bay?
In 2019, we installed 80 aluminum rooms. A partnership with our facilities team and contractors is a must!
FCA, Jaguar, Land Rover, Mercedes, and Porsche have this in common.
What is no I-CAR training requirement?
These OEM's do provide their own training. While we weren't able to write the training requirements in 2019, we did write the logic for their equipment requirements! Our teams will be able to see what equipment they need in order to meet the certification requirements.
Toyota, Tesla, and Mitsubishi have this in common.
What are certification programs Caliber doesn't participate in?
Toyota and Mitsubishi do not have independent certifications, however we sent several teammates to Toyota sponsored training.
With this you will know the make, model, year, trim and many other details of a vehicle.
What is the VIN?
Urgent.ly is providing a VIN decoding technology that will assist with CARE development.
This is my maiden name.
What is Mahoney?
Yep, Irish through and through!
A qualifying spot welder must have a clamp force of
What is a 600 lbf?
This is a requirement across several OEM's and has enabled us upgrade the spot welders at several centers.
Substitutions. I-CAR offers this many different credits for courses completed. (Looking for the count of possible substitutions.)
What is 359?
Writing the logic to reflect the Pro-Level status was completed in September 2019.
Audi, VW, Volvo, Jaguar, Land Rover, and Porsche have this in common.
What are restricted parts?
All of these OEM's require a certification to purchase structural parts. This ensures proper training and equipment. Restricted parts will continue across OEM's in the coming years.