The Delivery Cycle
To enhance communication with our COR, we write these and ensure they are displayed during our Sprint Review meetings when presenting both our Highlighted and Summary User Stories.
What are Value Added Statements?
VA Security Incident Response
What was the topic of October 2019 or the 1st security refresher awareness training topic?
What is daily or as needed?
What is when I should report tier 4 hours?
The tool that mirrors the contents of any given Git repository into Consul key-values in Sandbox, SQA, and Prod.
What is 'git2consul'?
The Slack channel where Alertmanager posts the most.
What is 'apphealthchecks'?
In order to be paid in full for our work, we must report that no less than 95% of these ticket types have a response time of less than one day in our SLA report and MSR.
What are engineering support (MAPSUP) and change management (ECCB & NGD) tickets?
PII and PHI data transfers must _______....
What is never leave the VA network?
What is
•Over sFTP to the VAEC-AWS MAP environment
•Over VA email Encrypted?
2 hours
What is the number of tier 4 hours we report when we are "on call"?
The tool used by MACM to build, change, and version infrastructure, which is also utilized by Ansible scripting to discover instances, both generally and in particular environments.
What is 'Terraform'?
The Slack channel that tracks changes to MAPSUP tickets.
What is 'mapsupalerts'?
In order to be paid in full for our work, we must report that no less than 95% of these ticket types have a resolution time of less than three days in our SLA report and MSR.
What are Engineering Support (MAPSUP) tickets?
Only use passwords that meet the VA minimum requirements (Passwords must contain at least 8 non-blank characters. They must contain characters from 3 of the following 4 categories: English upper case characters, English lower case characters, Base 10 digits, and non-alphanumeric special characters. Six of the characters must not occur more than once in the password. System administrator and service accounts must contain at least 12 non-blank characters and use 3 of the 4 categories mentioned
What is the VA's password policy?
Providing direct assistance to another team that benefits that team and not our Infrastructure as Code solution in all MACM environments.
What is MACM Tier 4 Support Criteria Summary?
The in-VPN VA address to go to in order to submit CSRs for certificate creation.
What is 'vaww.pki.va.gov'?
The Slack channel where deployments can be scheduled.
What is 'resource-scheduling'?
A screenshot of this is included in the SLA report and shows information gathered from the K8 cluster gathered during the month including: application pods metrics, pod deployment information that shows the pods currently running, CPU/Memory metrics for applications and EFK stack, and output from Prometheus showing up/down status.
What is the Grafana dashboard?
VA Policy requires all sensitive information (including attachments) be ________ during transmission
What is encrypted?
Working with end users in the troubleshooting of application issues in all MACM environments.
What is not tier 4 support?
The tool used in the MACM environments as a log collector for containers.
What is 'Fluentd'?
The Slack channel that shows changes to coderepo, such as pushes, approvals, etc.
What is 'vaecmap'?
Screenshots of these are included in the SLA report and have information from CPU Alerts, overall metric info on RDS instance, CPU utilization of overall EC2 instances, snapshot information, and snippet of log gathering via AWS Cloudwatch.
What is the Cloudwatch dashboard list?
IP addresses of VA resources
What is must always be sent in encrypted format?
Daily double: Name 2 examples of tier 4 support as listed in the MACM Tier 4 Support Criteria Summary document.
The name of the webagent available in the MACM infrastructure that is utilized by staff-side users (SSOi) to login to applications.
What is 'Siteminder'?
The de facto monitoring service for monitoring AWS cloud resources and the applications you run on AWS.
What is 'AWS Cloudwatch'?