Feature Revenue
What is the feature revenue goal per line on Magenta Voice?
$1.50
What is the EIP monthly for $200 accessory sale?
$16.66
What coverage does Protection 360 offer? Name 4 types of coverage.
Accidental damage, Loss, Theft & Mechanical Breakdown (Warranty)
How much is the deductible on an iPhone screen repair?
$29
What is the feature revenue goal per line on Essentials Voice?
$2.00
$5.00
How many days is a customer eligible to add P360 from the original date of the transaction?
30 days
How much is the deductible for a damaged Apple iWatch?
$69
What is the feature revenue goal per Superphone financed on an upgrade?
$6.55
What compensates you more? An Essentials Collection sale ($120) or an Audio sale? ($300)
Essentials Collection
What are the insurance deductibles for BYOD Tier 5 devices?
$99 damaged, $249 lost/stolen
How many AppleCare damaged screen-only claims can you file with within 24 months?
2
(The $29 damage screen-only repair deductible does not apply after the 1st two accidental damage claims or after 24 months from the coverage effective date, whichever is first)
What is the feature revenue goal per Superphone financed on a new activation?
$8.80
What is the Device With Attach Rate goal?
50%
How many claims can you file per calendar year?
2
What is the deductible for a damaged Apple iPad through AppleCare?
$49
What are all of the Extra credit features that customers can add? Name 4
True or False. When a customer upgrades to a new device, does the Screen Protector Replacement program from the old device carry over?
False. The customer must purchase the screen protector for the new device to qualify
What additional services are included in P360 (aside from device coverage)? Name 4
Jump Program, Screen Protector Replacements, Tech PHD, & McAfee Security
What is included in the 3 point inspection for damaged Apple devices?
Liquid Damage, Physical Damage, LCD/Screen Damage