Liberate
Customer Care and Billing System for Flow
What is Liberate
In this state the services on the account have not been activated
What is Allocated
Allows you to carry your device in 46 countries
What is TravelPass Plans
I use the service then make payment and the end of my cycle
What is Postpaid
876/658
What is Jamaica's area codes
its sub-menu allow users to carry out Customer Enquiry functionalities and make modifications
What is the Customer Care Option
This is the first stage of disconnection.
What is Barred
1GB Data Add-on
What is TravelPass Data Add-On
Unlimited Local Social Media and YouTube
What is Swift Plans
850Mhz/1900Mhz
What is Flow Frequency
Account info, Service info and Billing Details
What is Quick Search
Generally once the account is in this status, a service order is raised to cease the service.
What is Suspended
250MB activation code *134*7#
Whats TravelPass 250MB
my service depends on how frequent i add
What is Prepaid
Standard, Nano & Micro
What are Sim cards
Customer Account Details, Financial&Billing, Service Summary are found where
What is Dashboard
The length of time the accounts stays in this state is dependent on the credit and collections policy for that BU
What is Default
80mins 80sms cost $6999
What is TravelPass 1GB
Allows you to move credit from one device to another
What is Credit Transfer
BVI
What is British Virgin Islands
The historical changes in the customer’s account status.
What is Status History
To be in this state, bills on the account must be paid update.
What is Working
30mins 30sms 100MB activation code *134*8#
What is TravelPass Combo
Allows you to move credit from one device to another
What is Credit Transfer
Talk EZ, XL Value, BFree,
What are Core Plans