Chapter
Overview
The Use of Technology by Social Workers
APPM &
Technology
Ethical Issues Associated with Technology
Online
Resources
100

In the opening vignette, Rose raised money for a (_____) (_____) by using an online funding drive?

What is a Children's Camp.

100

There are several technological services and interventions provided to consumers. These are often called what? Name one. 

What is telehealth, e-therapy, online therapy, or online counseling.

100

What does the APPM acronym stand for? 

What is Advocacy Practice and Policy Model.

100

Social workers understand their obligation to protect consumer (_____) and (_____). 

What is privacy and confidentiality.

100

An online magazine that provides articles about social work practice, including trends in technology and career opportunities.

What is The New Social Worker. 

200

Social workers began using technology in their practices in the late (_____) and early (_____). Answer the blanks in years. 

What is 1980s and 1990s.

200

Name the main four different types of technological avenues social workers can use, according to the book. 

What is Websites, Social Media, E-Mail, and Texting

200

Relating to Economic and Social Justice, social work values, moral values, equality and equity are elements associated with the notion of what? 

What is Universal Internet.

200

"Social workers should avoid accepting request from or engaging in personal relationships with clients on social networking sites or other electronic media to prevent boundary confusion, inappropriate dual relationships, or harm to clients". In relation to the NASW Code of Ethics, which ethical standard is this? 

What is 1.06 Conflicts of Interest.

200

A government organization that works to protect consumers by preventing anticompetitive, deceptive, and unfair practices, including those related to technology, privacy, and confidentiality. 

Acronym: FTC 

What is the Federal Trade Commission. 

300

If technology holds the potential of negatively impacting consumers or affecting their privacy, social workers are obligated to anticipate the (_____) (_____) of social media and technological exposure. 

Answer the blanks: Two words. 

What is negative consequences.

300

This involves people exchanging messages using electronic devices.

What is Electronic mail or E-mail.

300

The APPM supports an environment that nurtures creativity in the context of privacy, equality, and equity. What is this called? 

What is supportive environment.

300

Social workers have the ethical duty to ensure that consumers and community partners fully understand the nature of these services to be provided. This is known as what? 

What is Informed Consent.

300

A peer-reviewed journal that provides relevant information on the various applications of technology in human services. 

What is Journal of Technology in Human Services.

400

What are the three basic approaches when considering the integration of technology with social work practice?

What is proactive, reactive, and rejection.

400

Social Workers can use (_____) (_____) to build partnerships and collaborations with people who share common interests, goals, and activities.

What is social media. 

400

When advocating for social causes, Facebook and Twitter introduce a relations-building element into the process of online organizing for this tenet of the APPM.

What is Political Access.

400

Digital technology has introduced new and complicated boundary issues. The NASW Code of Ethics highlights "social workers should take steps to protect clients and are responsible for setting clear, appropriate, and culturally sensitive boundaries." What concept is this ethical standard referring to? 

What is Dual Relationships.

400

A society of distinguished scholars and practitioners dedicated to achieving excellence in the filed of social work and social welfare through work that advances social good. This academy offers articles on social work practice and technology. 

What is American Academy for Social Work and Social Welfare.

500

True of False:

Dual relationships are always unethical and should be avoided. 

What is False.

500

Table 10.2 notes several professional standards to incorporate when using electronic communication. How many points of Professional E-mail Etiquette are outlined?

What is 14. 

500

According to the World Economic Forum (a not-for-profit foundation), there are three ways in which technology addresses human needs and rights. Name one of these?

What is Online Learning and the Right to Education; OR Big Data Distribution; OR Protecting the Supply Chain.

500

Social Media contributes to confidentiality issues. HIPPA and FERPA focus on consumer confidentiality. What does the acronym FERPA stand for? 

What is Family Educational Rights and Privacy Act.

500

This organization offers social workers and the general public a site with advocacy tools and lobbying strategies for local, state, and federal actions. 

What is The National Council of Nonprofits.

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