Document Collection
Program Prep
Program Delivery
Program Wrap-Up
Delphi
100

The standard expectation is that all paperwork is due

            business days prior to course start.

10

100

Individual(s) who represent the Programs Department at the weekly Island Operations Meeting.

Laurel and Whitney

100

The individual accompanying the client on the ferry will send a            to the island team prior to arrival on TI.

Final headcount

100

Field staff should expect to work until            each day scheduled unless noted otherwise.

4:30 PM

100

When updating Delphi, the information you are entering should be both            and            (both time and location).

Descriptive; specific

200

This med screener should be given med forms for students attending a Discovery Expedition.

Jon

200

Every            CDs and Coordinators will attend a weekly BEO meeting to finalize all Delphi bookings, upcoming program logistics, staffing, and run paperwork.

Wednesday

200

These are three of the things that should be covered in a client/teacher check-in.

1. Check-in to accommodations (if applicable)

2. Program logistics (schedule, phone numbers, meal times, etc)

3. Island logistics (WiFi, coffee, bathrooms, etc)

4. Student dorm layout (if applicable)

5. Program-specific expectations

6. Confirm any special boats

200

Completion of            and            will take priority during post-course.

Paperwork; cleaning-up indoor spaces

200

True or False: 

Morgan and Jay are setting up the 2020 GA booking in Delphi. The best way to do it is to enter all 6 weeks as one large booking.

False

300

After student paperwork has been collected for Sharon MS, this individual is SPA for updating the PMD and Delphi as needed.

The assigned Course Director

300

Field staff should expect to receive a schedule for their program            before their course start.

48 business hours

300

NHCS 7th came out with 20 less students than expected for their overnight! This individual(s) are responsible for letting Toby know ASAP.

The Coordinator (most likely Caroline) AND Course Director

300

Field staff will enter these things into the PMD for Connections programs

1. Summer Program Referrals

2. Student Notes

3. Their group's medical forms

300

This individual only has viewing access in Delphi.

Kevin

400

These programs are the exception to the standard expectation around paperwork due dates.

Connections programs that fall within the first 8 weeks of the new school year.

400

           prior to course start, Coordinators should be handing off upcoming program and client information to the appropriate CD.

10 business days

400

It's trivia night, and you're having your support staff set-up Peabody. This is where they can go to find and sign out a projector and the speaker.

Whitney's office

400

This is a new addition to post-course responsibilities for field staff in 2020.

Entering their group's med forms into the PMD for all Connections courses.

400

All general training bookings are owned by this individual's account in Delphi. 

Tim

500

This is the information that should be put in a email to the med screener when dropping off med forms.

1. What school and grade they are for.

2. Who they should be returned to.

3. What date they need to be screened by.

500

Within           , the Course Director should email Laurel outlining any           .

5 business days; specialty snack needs

500

Heath is climbing the morning of Day 2, and Bryan is your SM. Bryan can't come over until the 8am boat, and you're busy with breakfast and getting the groups moving first thing, so don't have time to get out to the AT to start set-up. Then you remember, this person is checked-off for set-up, lives on island, and can help you out!

Laurel

500

During course wrap-up, an instructor tells you that they noticed a widow-maker in the North End. This is the best way to let Blair know.

Enter a work order into Dude Solutions

500

All Course Directors will use this individual's account when working in Delphi.

Whitney's

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