Adjustment
Correct adjustment code for miscellaneous
256
The individual responsible for the account in question
Primary account holder
the most accurate way to calculate pro-ration
Prorate amount = Number of days customer used service for × Monthly charges for the service ÷ 30 days
11+ devices
Extreme pro+
FDP function
Secure and restore
Customer Services was interrupted for 2 days
Adjustment by range
Partially Verified
Full Name, Full Service Address, Last 4 of SSN
Extra + video, performance pro+, 20hrs cloud storage, XB3
X1 saver pro double play
WIFI experience
Speed, Coverage, Control,
Days to offer an arrangement
10 days
Late Fee
Miscellaneous adjustment
Ensuring you have obtained the correct information from the customer in relation to the account in question.
Authentication
Installation charge
$70
Mitigate dead spots
XFI pods
Check payment
24hours
Unwarranted installation Fee
Item Reversal
Manually locating Tommy Francis account
Telephone number or account number
March Bill plus April Bill
Bill 1 month in advance
On the go security, Phishing, Hackers
Constant guard app
Account in 56 days delinquent status
Live payment
Customer was credited $50 from $100
Partial Adjustment
Secondary pieces of information requested
Verify last four digits on stored card on file, Send SMS code
Prorated/pro-ration
25Mbps down load- 3Mbps Upload speed
Performance starter plus
Hard disconnect with outstanding balance and want to reinstate service
Collect payment in full