Daily Operations and Saftey
Scheduling
Telephone Techniques
Written Communication
Technology
100

3 ways to clean up before and after patients 

Disinfect, Sanitize, or Sterilize

100

Example of a Matrix

Blocking times for Dr

100

Vocabulary of a particular profession

Jargon

100

A document or file that has a preset format

Template

100

Monitors and printers are examples of what type of device...

Output device

200

Crash cart needs to be checked....

Every month/Monthly

200

 Types of scheduling

Computerized and paper

200

Loud speaker or a microphone

Speakerphone

200

Format of letter that has everything aligned to the left

Full block format

200

Used for billing, accounting, registration and scheduling...

Software

300

Point where we need to reorder supplies aka.....

Reorder point

300

The worst way to book appointments in a facility

Double booking

300

Involves 2 or more calls at once

Conference call

300

A word or phrase that shows action or a state of being

Verb

300

Keyboard and mouse are examples of what type of device....

Input Device

400

Fire Response

RACE

400

Walkings are also known as....

Open office hours

400

1st rule making a call or putting it on speaker

Confidentiality 

400

Person, place or thing

Noun

400

The 3 safeguards

Administrative, Physical, and Technical

500

Organization that takes care of Safety in a work environment 

OSHA

500

1st thing done before a patient is seen

Verification process

500

First thing you need when you answer and greet a patient over the phone...

Patients name

500

Always include a what on a fax....

Cover letter

500

Prescriptions filled out electronically 

e Prescribing 

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