Science
Amygdala Hijack
What is it called when someone's emotional brain shuts down their higher order thinking brain?
You feel.... because
What is the empathy formula?
Goals, Reality, Options and Will
What does GROW stand for?
Which of the following is not a part of the GROW framework?
(a) Understanding what is required from the conversation and the relationship
(b) Getting the coachee to take ownership for the learning
(c) Influencing the coachee to do what you want
(d) Having an equal peer-to-peer respectful conversation
(c) Influencing the coachee to do what you want
Neo-Cortex
What is the part of the brain that primates have that is used for thinking, logic, imagination and emotional control?
Empathic concern
What is the type of emotional empathy which is sympathy coupled with a compassion to help?
Clarity, Connect, Challenges & Coping
What are the 4C for manager touchpoints while working with remote teams?
Which of the below is not a coachable moment?
(a) Communication of a decision
(b) Goal-setting
(c) Improving Performance
(d) Developing the team
(a) Communication of a decision
Fight or flight
What is the stress response triggered by the amygdala during a perceived threat?
What are the recommended type of questions to be used in coaching to elicit maximum information?
Coping
Stress of remote working comes under which C?
To be an effective coach, one must:
(a) Have a strong point of view
(b) Use tentative expressions
(c) Provide solutions
(d) Leave the coachee to figure things out
(b) Use tentative expressions
Cortisol
What is the stress hormone called?
Active Listening
What is the type of listening most associated with coaching conversations?
The 'Will' stage
Which stage in GROW deals with the learning to avoid future mistakes
When the coach needs further information, the skill which is used is:
(a) Challenging
(b) Probing
(c) Summarizing
(d) Listening
(b) Probing
Reptilian Brain
What is the oldest part of the brain?
Rapport-building
In a conversation, using general conversation starters to break the ice is called...what?
Sir John Whitmore
Who is the founder of the GROW framework?
…………………………………….. holds us back from progress and limits us from reaching our full potential.
(a) Emotional intelligence
(b) Self-limiting beliefs
(c) Probing
(d) Denial
(b) Self-liming beliefs