Managing You Money
Which account is Completely Free to customers & lets them write checks with no min. balance requirement?
Free Checking
Tell me a service we can provide for a customer who is looking to have their children's SSN monitored.
IDA Premium
Customer is looking for a low cost option to refi their home and what is the cost.
EHR 299
Which Savings Account comes free with a express account?
Goal Setter Savings
Where is our safe place to go if we needed to
The cigar shop
Tell us a solution for customers who are looking to start or rebuild credit and what the minute requirement is to get it started
Secured Credit card 300.00
Tell us a solution for a customer who is looking to not come to the bank to make deposits
Mobile Deposit
Customer is looking to consolidate debt but doesn't have equity in their home and doesn't have any retirement or savings account. What type of loan may we offer to them
Unsecured Loan
Do we offer HSA accounts at Fifth Third and where can the customer set it up at?
Yes we do they can come in and meet with a banker or can do it online.
what is the daily cash limit you can withdraw from the ATM
800.00
This Account Type has a Balance requirement of 20K to not pay a monthly service fee or you can have 5,000 in direct Deposit
Enhanced
Tell us a service the customer can use to check their balance without signing into Mobile banking or Online?
Now Balance
This Product can be secured by Fifth Third Savings or investment accounts as a lending solution.
Secured Flexline
This savings account type has service fee is waived for the first 6 months
Goal Setter
what do we do if the all clear is not up?
call bsoc
Tell us a solution for a customers who is looking to pay off Credit Card debt but doesn't want a loan & what the terms are for this solution?
Truly Simple 0% int for the first 15 billing cycles on Balance transfers and new purchase. with a lower APR
Tell Us At least 3 security alerts the customer is automatically set up for?
Pin chance
Card blocked
Contact info changed
Username/Password chanced
text alerts stoped due to change in number
Activation of card thought online or mobile.
What is the current Prime Interest Rate
3.25
What do we say to a customer when giving them a CD rate?
Annual % Yield
what is the csr drawer limit
20K 3,000 in the top 7,000 in the middle and coin
This Credit Card offers 100 cash back when you spend 1000 or more in 90days when signing up
Trio
What is a convenient service we offer to customers to sent money & what is the daily limit on this service?
Zelle 1200.00
what is the full name for these items
DTI
PTI
Debt to Income
Payment To Income
What type of IRA grows Tax free
Roth
what do we do when BSCO calls and its a true alarm? And what do we do when its a false alarm
true- give anything bank related
False you give the current date and time and they will want to speak to a banker