Restaurants
Someone who greets customers and seats them at their tables
What is a host/hostess
Someone who unpacks merchandise from the warehouse, checks for damages or mislabeling, and gets it where it needs to be.
What is a Stock Clerk
Name 2 hotels in or close to your community.
Hilton and Marriot
A spending plan with an estimated amount of income for a period of time
What is a budget?
A 15- to 30-second summary that explains to mangers who you are, what your skills are and what kind of position you're seeking.
What is an elevator speech
someone who weighs and portions food
What is a food prep worker
Putting items back on shelves that were misplaced or that customers decided they did not want
What is throwbacks or back shop
Someone who accommodates hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations
What is a Hotel Clerk?
The act of taking money out of an account
What is a withdrawal?
Your name, address, email and phone number on a resume is called your
What is your contact information
Someone who oversees the daily operations of a restaurant, makes the schedule, respond efficiently and accurately to customer complaints, and organizes and supervise shifts.
What is a Restaurant Manager
Name 3 stores that hire stock clerks
Modell's, The Gap, Marshall's, Home Goods, Stop & Shop
Someone who acts as the point of reference for guests who need assistance and understands customer's needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
what is a Concierge
A financial establishment that invests money deposited by customers, pays it out when required, makes loans at interest, and exchanges currency.
What is a bank?
Your volunteer work and/or paid jobs goes on what section of your resume
What is work experience section?
You are working by yourself at Applebee's with no job coach. You finished portioning food and you are ready to move on to your next task. What do you do?
Look for the manager or lead kitchen staff let them know you are finished and ask for your next task.
What are 3 main job responsibilities of a customer service representative?
Resolve customer complaints, answer customer questions, Greet customers, assist with ordering or locating an item in the store
Name 2 jobs in a hotel other than a hotel clerk or concierge.
Housekeeper, hotel manager, chef, event planner, bellhop, porter
A sum of money placed or kept in a bank account
What is a deposit?
A person you have worked with in the past who knows the skills you have and can explain how awesome you are is called
What is a reference
Name 3 safety procedures that are important to do when working in a restaurant.
Wash your hands, put on gloves, change your gloves often, wear slip resistant shoes, be careful when lifting heavy boxes.
Retail jobs often require a flexible schedule. Give an example of a flexible schedule.
Open availability- days, evenings, holidays, and weekends
Name 2 jobs that a housekeeper in a hotel is responsible for
They clean individual hotel rooms as well as the common areas. Housekeepers within the hospitality industry make beds, do laundry, clean bathrooms, stock linens, and more.
Name 3 wants and 3 needs
Wants: Jewelry, cell phone, sports car, video games, toys, vacations
Needs: food, water, shelter, check-ups at the doctor, electricity
The days and times you are free to work is called
What is your availability?