General TRS
What does TRS stand for?
Teacher Retirement System
Name two of the three sources of pension funding for TRS.
Contributions by members
Contributions by the state and public school employers
Investment income
What are the names of the two plans on the TRS-ActiveCare Nationwide Network?
TRS-ActiveCare HD
TRS-ActiveCare 2
What is TRS' 2020 AE slogan?
Activate Your Health
In what year was TRS established?
1937
Funding for TRS-ActiveCare is sourced by this element.
School districts
Explain how the family deductible for all TRS-ActiveCare plans operates.
All plans include an individual deductible as well as a family deductible.
This means an individual can meet their own deductible and get plan benefits even if the combined family deductible has not been met.
The individual deductible also applies towards the family deductible.
Each family member continues to meet their own deductible until the family deductible is met.
Who administers TRS' Rx benefits?
CVS
TRS is the number two purchaser of healthcare in Texas. What is the number one purchaser of healthcare in Texas?
Medicare
What is the state minimum member contribution that was determined by the Texas Legislature in 2003?
$225 per member each month ($75 comes from the state and a minimum of $150 comes from the district)
What are the individual and family deductible amounts for participants on the TRS-ActiveCare Primary+ plan?
Individual - $1,200
Family - $3,600
Who is the BCBS Account Executive for TRS-ActiveCare?
Kim McLeod
(Melissa Lewandowski - Senior Account Manager)
Name three of the seven core values for TRS.
Customer Satisfaction
Collaboration/Teamwork
Accountability
Respect
Ethics
Excellence
Employee fulfillment
Funding for TRS-Cares is based on this element which grows slower than healthcare costs.
Public education payroll
Explain the attestation process.
Both the statewide and nationwide plans provide coverage for out of state coverage dependents. The nationwide plan already provides this coverage without any additional steps. However, dependents on the statewide plans will require an attestation form be submitted before they will have access to coverage outside of the state.
If the participant’s dependent or spouse has an address in the state of Texas, they would not qualify for the attestation process. The home address must be outside the state of Texas to qualify.
If the participant themselves lives outside the state of Texas and are enrolled in ActiveCare, their PCP must be in the state of Texas.
What does HIB stand for and what is their purpose?
HIB's provide customer service through vendors and directly through TRS staff and subcontractors. HIB's are also involved in eligibility and enrollment processes.
Mission: Serve plan members and stakeholders through efficient delivery of information, plan sponsor administration and customer service, by providing accurate information in a timely, courteous, professional and fair manner.
Who is the Director of Analytics and Engagement?
Meagan Bludau
After a 2017 legislation initiative, what is now the required minimum member contribution for TRS-Cares?
$200 per month
What is the dollar limit a participant can earn for BluePoints and Member Rewards?
BluePoints and Member Rewards have a dollar limit maximum of $599.
The dollar limit maximums do not run on a plan year but a calendar year.
There are separate limits for BluePoints and Member Rewards (BluePoints is BCBS paid out andMember Rewards is TRS paid out). This means a participant can earn a maximum of $599 for both BluePoints and Member Rewards.
The calculation is approximately 104,825 points; please do not provide an exact point total to participants and note it is an approximation.
Please have each team member identify how you individually will contribute to a C1 experience for TRS.
Definition: Act a champion of TRS and the experience it and its participants’ have with HCSC. Responsible for breeding a Customer First (C1) culture within HCSC focused on TRS as the customer and helping HCSC employees better understand the customer, its needs, and the critical role each HCSC employee has to our success.