VetSource
What does VetSource call it when you suggest an item?
Scriptshare
What is the name of the Royal Canin diet that is the best option for a food elimination trial?
What is Royal Canin Ultamino
Name the first diet to nutritionally manage BOTH Calcium Oxalate and Struvite crystals & stones?
Urinary SO
Who offers free shipping for their customers without doing Autoship on our food?
VCA!!!!
What are some reasons clients purchase online?
1. Compare specs 2. Browse reviews 3. 24/7 shopping 4. Save money 5. Accessibility 6. Save Time 7. convenience 8. Availability 9. Free Shipping
Any Answer
What is the MAP pricing on Vet and Retail on Vetsource?
0% Vet & 10% of Retail
This diet is formulated to help manage dogs with environmental allergies and helps strengthen the skin barrier
What is Royal Canin Skin Support
What is the source of protein in all Royal Canin Hydrolyzed Protein dry formulas?
What is hydrolyzed soy
What's an easy way to ask your pet parents if they want to purchase from your store?
It looks like the doctor is recommending that you go home with (Diet recommendation). Would you like to pick up your next bag here, or have it delivered to your home for free and 5% off with autoship”
Is Omni Important to client experience? Why or Why not?
Integrating the different methods of shopping available to consumers (e.g., online, in a physical store or by phone.)
Does VCA have additional VetSource webinars?
Access the most up to date
information on WOOFconnect!
Once logged in please navigate to
Resources >> Vetsource
Satiety Support diets have been shown in studies to reduce this behavior which can lead to overfeeding
What is begging
Name one of the two Royal Canin dermatology diets that are formulated for growing puppies and adult dogs
What is Hydrolyzed Protein Adult HP or Skin Support
If you need additional help with VetSource who can you contact?
Vetsource University has videos and tutorials at the palm of your hands. Royal Canin DSS team is available and VetSource's instant Chat function as well.
What are some reasons that Clients are not purchasing with you?
1. Cost (perception that it is cheaper) 2. Client generation gap 3. they think all online stores are the same 4. concerned about delivery times 5. other Online pharmacy ads 6. they don't know you have OLP 7. You aren't asking for the business.
Any answer
Does Vetsource offer Live Webinars exclusive for VCA?
Please navigate to
Staff Training Tools >>
Link to Live Webinar
A diet with moderate levels of ________ helps to promote drinking and increased urine output, which decreases the risk of developing struvite and calcium oxalate crystals/stones.
Sodium
(GI Diet) This ingredient can help absorb excess water and bind toxins in the feces
•What is Zeolite (sodium silico aluminate)
What is an alternative way for your client to reach your VCA Online store?
VCA APP
What is the easiest way to check out a client on VetSource?
Scriptright!!
What is the new Autoship discount Vetsource is offering for RC?
5% off on every order with autoship, don't forget Careclub rewards as well.
What Royal Canin diet is a great diagnostic tool for differentiating adverse food reaction from atopy?
Ultamino
I am an excitable lab that gets an upset tummy with diarrhea when my parents go on vacation and I go on vacation at the boarding facility. What would be the best diet for the kennel to feed me (and all my other friends in the kennel)?
GI Low fat dry
What's an easy way to ask your pet parents if they want to purchase from your store?
“It looks like the doctor is recommending that you go home with (Diet recommendation). Would you like to pick up your next bag here, or have it delivered to your home for free and 5% off with autoship
If your staff needs additional help, what will Royal Canin offer?
White Glove training or virtual training with Digital Sales Specialist and a Hot training with District Manager.